Operations Consultant I (Hybrid)
About the position Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Travel Requirements: This role is based remotely in the Middle Tennessee/Greater Nashville area with regional travel throughout Western and Middle Tennessee. The Operations Consultant I is responsible for managing a portfolio of our clinically integrated multi-specialty practices and is accountable for driving overall performance results.
Responsibilities
- Manage and own a portfolio of partner physician practices.
- Assist in driving growth and operational improvement to portfolios of physician practices.
- Facilitate, in coordination with each Care Center, the development and implementation of action plans designed to meet the Care Centers’ strategic plans and key performance initiatives as set by the company.
- Create transparency with practices about their financial performance in order to drive change.
- Provide reporting and develop presentations, as appropriate, to present the status of actionable initiatives.
- Partner with Privia VBC and physician leadership to drive care transformation
- Develop care center succession plans to ensure longevity of care center performance
- Track and manage metrics and goals related to finance, revenue cycle, productivity, clinical performance, value-based care and customer experience.
- Evaluate and assist in re-engineering the practice workflow to streamline patient throughput and efficiency.
- Mentor and coach practice administrators, in the management of their physician practice.
- Review data, share best practices and coach Care Center teams on strategies to succeed in value-based care agreements with payers.
- Assist in the development and execution of sub-market strategies aimed at driving growth, performance and revenue.
- Assist in coordination and presentation of key, in-market, physician meetings for both primary care and specialty care providers.
- Evaluate practice operations and offer strategic and constructive feedback for the benefit of the physician practice.
- Maintain current knowledge of relevant health care topics and share information as appropriate.
- Develop and maintain expert-level knowledge in Athenahealth’s Performance Management System and electronic health record.
- Other duties as assigned
Requirements
- 3+ years of experience
- Bachelor’s degree is highly preferred. MBA or other healthcare related advanced degree is preferred.
- Previous healthcare experience required; working with physicians and medical groups is preferred.
- Skill and experience in quantitative and financial analysis and interpretation; must know how to read a balance sheet and explain financial data.
- Must be familiar and proficient in the use of software (e.g. EHR systems, CRM, Microsoft Office or equivalent, etc.).
- Project management experience with the skill to prioritize multiple projects and urgent deliverables while providing exceptional client service.
- Thorough understanding of Population Health Management and how it applies to risk-based contracts.
- Must provide reliable transportation. Regional travel is expected.
- Must comply with HIPAA rules and regulations
Nice-to-haves
- Bachelor’s degree is highly preferred. MBA or other healthcare related advanced degree is preferred.
- Previous healthcare experience required; working with physicians and medical groups is preferred.
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