[Remote] Sales Development Representative

Note: The job is a remote job and is open to candidates in USA. commonsku is revolutionizing the promotional products industry by empowering branded merch distributors with a sophisticated platform. They are seeking a Sales Development Representative to drive growth through strategic outbound sales and collaboration across Sales and Marketing teams.

Responsibilities

• Conduct strategic outbound prospecting and build sequences across email, LinkedIn and other channels
• Chat with business owners and executives to understand their needs, qualifying leads based on clearly-defined criteria to ensure ‘fit’ before passing them to Account Executives
• Strategically discuss workflows and process improvement, and provide specific resources and testimonials that help prospects see our value
• Use AI and sales tools to research potential customers and identify the right decision-makers at the right companies, and tailor outreach accordingly
• Deliver a professional and positive first interaction with prospective customers
• Live in our tech stack (Hubspot) to refine workflows, utilize AI, maintain detailed records of prospect interactions, outreach activities, and next steps to ensure nothing falls through the cracks
• Collaborate with Marketing to optimize lead-generation strategies, sharing insights from the frontlines
• Consistently meet and exceed targets for calls, meetings booked, and qualified leads, driving success for yourself, the Sales team, and for commonsku
• You’ll be at the forefront of our AI adoption, helping us refine how we use new technology to reach more people with a more personal touch

Skills

• Previous experience in a Sales Development role within a B2B SaaS environment or a SaaS-adjacent industry
• A 'tech-first' mindset where you're comfortable learning new software quickly and are excited about using AI to improve your workflow and outreach
• The drive to hit goals and a genuine motivation to see your strategic efforts turn into high-value booked meetings
• Impeccable organization skills and the ability to stay focused on high-priority tasks in a fast-paced environment
• Excellent interpersonal and communication skills, with the ability to craft professional, personalized emails and hold engaging conversations over the phone
• A high level of resilience, a positive attitude, and the 'thick skin' required to navigate the natural challenges of outbound sales
• A strong ability to quickly build rapport and establish credibility with business owners and executives
• A desire to build a career in tech and a proactive approach to being coached, mentored, and developed
• A great sense of humor and a collaborative spirit!
• Previous experience in or exposure to the promotional products industry

Benefits

• Remote-first culture (with plenty of excellent in-person experiences sprinkled in)
• Company-wide closure between December 25th and January 1st
• Health and dental benefits, including a $1,000 healthcare spending account
• RRSP/TFSA contributions up to $3,000 a year (no employee contribution required!)
• Twice-yearly company wide summits (we call it HQ and you’ll love it)
• A delightful team of smart people who are good at what they do

Company Overview