Inside Sales Representative-Hybrid Model

Petro Home Services is seeking Inside Sales Representatives for a hybrid role that combines in-office and remote work. The role involves engaging with potential customers, negotiating service plans, and ensuring customer satisfaction while working towards sales goals.

Responsibilities

• Answer inbound calls from potential new customers
• Negotiate pricing and service plans
• Conduct outbound call activity with a focus on securing new business
• Communicate clear and accurate information
• Work with customers to best meet their service needs
• Assist in onboarding new customers and conduct customer account updates/maintenance
• Effectively seek resolution for customer problems and issues
• Assist with customer retention
• Serve as the customer's advocate, working closely with other departments to ensure timely resolution of customer issues
• Escalate more complex issues as needed

Skills

• Prior inside sales experience preferred but not required
• Computer Skills- MS office, typing skills
• Excellent communication and telephone skills
• Possess the ability truly engage our customers and sell our Company's value, turning prospects into happy customers
• Ability to multitask
• Strong negotiating abilities
• Work efficiently and effectively both independently and with a team
• Ability to manage difficult customer situations and respond promptly to service requests to meet customer needs
• Strong follow up skills
• Dedicated workspace with consistent power supply for individual use during working hours
• Fast, reliable and secure internet connection that is hard wired to the modem

Benefits

• Paid training and base pay plus uncapped commission!
• Medical coverage
• Dental coverage
• 401(k)
• Paid Vacation & Holidays
• Vision insurance
• Work from home

Company Overview