Personal Lines Account Manager, Retail
HUB International is a premier insurance brokerage seeking a Personal Lines Account Manager, Retail to join their high-performing team. The role involves managing a personal lines portfolio, providing tailored insurance solutions, and building long-term client relationships in a collaborative environment.
Responsibilities
- Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
- Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care
- Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
- Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
- Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
- Bring forward ideas to enhance service delivery and contribute to a strong, evolving team
Skills
- A client-first mindset and natural ability to build rapport and foster loyalty
- Proven sales or service experience, ideally in personal insurance
- Strong verbal and written communication skills, with a professional and approachable tone
- Solid organizational and time management skills—you know how to prioritize and deliver
- Tech-savvy and quick to learn new systems and platforms
- RIBO Licensed
- 1-2 years of relevant experience
- Designations like CAIB or CIP are assets and show your dedication to the craft
Benefits
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses for some positions
Company Overview