Agent(e) de bureau
CGI is a leading IT and business consulting services firm, and they are seeking a reliable and motivated Bureau Agent to contribute to their Payroll Services Centre. The role involves processing employee pay, responding to inquiries, and providing quality service as a client service agent.
Responsibilities
- Process the pay of employees of the CESAD program: Home Support Program offered by the Ministry of Health and Social Services
- Process any requests for additions and modifications to client files
- Produce Records of Employment for employees upon termination of employment
- Respond to inquiries from various government agencies
- Provide quality service as a client service agent by listening to the needs of clients
Skills
- High School Diploma
- Accurate and timely data entry
- Comfortable working with computers
- Caring and strong empathy for the customer
- Adaptability to diverse situations
- Ability to work as a team and be engaged
- Bilingualism required in French and English
Benefits
- Employee Assistance Program
- Health and Wellness program
- Comprehensive insurance coverage
- Financial assistance for your job-related studies
- Career development supported by a professional development plan
- Access to our Share Purchase Plan and Profit Participation Plan as of your first day with us
- Flexible insurance plan
- Telemedicine
Company Overview