Account Coordinator
Involved Media USA is a full-service, independent media agency specializing in data-guided media strategy and buying. The Account Coordinator will support the execution of cross-channel campaigns and manage day-to-day operational processes to ensure client deliverables are completed accurately and on time.
Responsibilities
- Execute day-to-day operational processes to ensure client deliverables are completed accurately and on time
- Manage project plans, timelines, weekly status documents, meeting recaps, and media briefs
- Partner with internal cross-functional teams to understand client goals and key performance metrics
- Work closely with analytics and media teams to identify root causes of performance trends and support optimization efforts
- Prepare campaign insights reporting, including analysis and research leveraging first-party and/or third-party data
- Support campaign setup, creative execution, ad trafficking, and ongoing campaign management in alignment with established workflows
- Handle weekly and monthly invoicing in partnership with the finance team, ensuring accuracy and timeliness
- Develop positive working relationships with clients, internal stakeholders, and external partners
- Contribute ideas to improve internal processes and workflows as needed
- Maintain high standards of customer service, operational excellence, and attention to detail across all assigned accounts
Skills
- Strong communication and time management skills are essential
- 1–2+ years of experience in customer service, marketing, advertising, or a related field preferred
- Strong organizational and project management skills
- Interest in performance or digital media; prior experience is a plus
- Strong written and verbal communication skills
- Ability to manage multiple projects and deadlines simultaneously
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
Benefits
- Medical coverage
- Dental
- Vision
- Disability
- 401k
- Paid time off
- Community engagement opportunities
- Great colleagues
- Great learning opportunities
Company Overview