Regional Manager - GTA West & Surrounding Regions

The Opportunity

At Dentalcorp, we partner with leading dental practices across Canada - providing operational expertise and strategic support that enable clinicians and their teams to focus on delivering exceptional patient care. As Canada’s largest and fastest-growing dental network, we are committed to driving operational excellence and long-term growth. 

We are seeking a Regional Manager to lead and support a portfolio of dental practices within the Cambridge, Arthur, Collingwood, Niagara Falls, Hamilton, Orangeville, Toronto, Shelburne, Stayner, & Wiarton areas. Reporting to the Senior Director of Operations, this role provides hands-on leadership, coaching, and strategic direction to Practice Managers and Practice Leads. 

As a key operational leader, you will drive performance across patient experience, financial outcomes, operational excellence, and team engagement — ensuring practices deliver exceptional care while achieving sustainable growth. This is a remote position reporting to our Toronto Support Centre, with regular travel required within the region. 

Who You Are 

You are an innovative, service-oriented business leader who thrives in a fast-growing organization that enables the best to be even better. You bring multi-unit operations leadership experience — ideally within dental or healthcare — and understand how to balance performance, patient experience, and people development. 

You operate with a growth mindset, always looking beyond the status quo to improve performance and remove friction. You are equally comfortable collaborating cross-functionally and leading autonomously within your region. Driven by excellence, you take pride in developing strong leaders, optimizing operations, and delivering measurable results. 

• A strong people leader who coaches and develops high-performing Practice Managers 
• business-minded operator with financial acumen and P&L awareness 
• A relationship-builder who earns credibility with Partners and clinical teams 
• Comfortable driving change and leading through growth and complexity 
• Results-oriented with a disciplined approach to operational execution 

What You’ll Do 

Practice Leadership & Team Development 

• Lead, coach, and develop a team of Practice Managers and Practice Leads
• Set clear performance expectations aligned to Objectives and Key Results (OKRs) 
• Build leadership capability and succession strength across the region 
• Foster a culture of accountability and collaboration — performing Brilliant Together across practices and the Support Centre 
• Identify and develop leadership potential within practice teams 

Patient Experience & Quality of Care 

• Champion a patient-first culture that delivers consistent, high-quality care 
• Partner with Principal Dentists and Clinical leadership to support clinical excellence initiatives 
• Ensure effective scheduling, coordination, and patient flow to create Brilliant Experiences 
• Address escalated patient concerns and support resolution when required 
• Ensure regulatory compliance and provincial standards are consistently met 
• Complete annual Facility Condition Reports in collaboration with cross-functional teams 

Operational Planning & Execution 

• Partner with Practice Managers and Principal Dentists to develop annual goals and execution plans 
• Analyze KPIs to identify opportunities for revenue growth and operational improvement 
• Drive performance across patient engagement, hygiene production, pricing strategy, and labour management 
• Implement Support Centre programs, policies, and operational standards 
• Act as a change champion, helping practices navigate growth and transformation 
• Conduct regular practice visits to reinforce operating standards and uncover improvement opportunities
• Support seamless onboarding of new practices in partnership with Integration and Training teams 

Financial Performance 

• Maintain accountability for regional P&L performance 
• Coach Practice Managers on revenue forecasting, budgeting, and labour optimization 
• Review and strengthen labour management, payroll approvals, and cost discipline
• Participate in monthly, quarterly, and annual business reviews 

Administrative Partnership 

• Ensure Practice Managers effectively manage day-to-day administrative functions 
• Strengthen collaboration between practices and Support Centre teams 
• Drive accountability across payroll, scheduling, reporting, banking, and accounts receivable 

What You Bring 

• Proven multi-unit management experience, preferably in dental or healthcare 
• Bachelor’s degree in Business Administration, Healthcare Management, Dental Administration, or related field (asset) 
• Strong leadership, coaching, and mentoring capability 
• Demonstrated financial acumen including budgeting, forecasting, and KPI analysis 
• Excellent communication and cross-functional collaboration skills 
• Knowledge of dental regulatory and compliance standards 
• Agile leadership style with strong prioritization and execution skills 
• Valid driver’s license and ability to travel extensively within the region 

About Dentalcorp 

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth. 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve.  

To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted. 

The salary range for this position is $90,000 to $115,000 CAD annually. Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This is for a vacancy.