Auto Claims Adjuster

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE: Reporting to the National Manager, the Claims Adjuster, Auto is responsible for providing a consistently high level of service by investigating insurance claims for insurers or third parties and negotiating settlement of the claims to the satisfaction of all parties. 

ESSENTIAL FUNCTIONS and RESPONSIBILITIES: 

• Manages comprehensive desktop investigation of assigned claims while meeting company standards and quality, including obtaining all required loss details and relevant information; determining coverage and validity of claims,  and communicating  with insured and claimants; preparing reports and negotiating settlements 

• Maintains accurate records based on company standards and procedures, using company custom computer systems 

• Identifies the need and co-ordination of task assignments utilizing field adjusters 

• Reviews and interprets policy wording to confirm and apply coverage of losses 

• Accurately and efficiently manages the billing for assigned files, within specified timelines 

• Maintains an excellent working relationship with existing clients to further develop business 

• Committed to continuous education to keep up-to-date with all industry and legislative issues and changes 

ADDITIONAL FUNCTIONS and RESPONSIBILITIES: 

• Performs other duties as assigned. 

QUALIFICATIONS: 

Education & Licensing 

• Manages comprehensive desktop investigation of assigned claims while meeting company standards and quality, including obtaining all required loss details and relevant information; determining coverage and validity of claims,  and communicating  with insured and claimants; preparing reports and negotiating settlements 

• Maintains accurate records based on company standards and procedures, using company custom computer systems 

• Identifies the need and co-ordination of task assignments utilizing field adjusters 

• Reviews and interprets policy wording to confirm and apply coverage of losses 

• Accurately and efficiently manages the billing for assigned files, within specified timelines 

• Maintains an excellent working relationship with existing clients to further develop business 

• Committed to continuous education to keep up-to-date with all industry and legislative issues and changes 

Experience 

• 3 to 5 year experience 

• Cargo experience an asset 

• Proven adjusting, negotiating skills and analytical skills 

• Excellent interpersonal and communication skills 

• Advanced computer skills including office, outlook and web based applications 

Skills & Knowledge 

• 3 to 5 year experience 

• Cargo experience an asset 

• Proven adjusting, negotiating skills and analytical skills 

• Excellent interpersonal and communication skills 

• Advanced computer skills including office, outlook and web based applications 

Job type: 

We are currently hiring for this position.

Compensation Information:

Salary Range: $50,000 - $70,000 CAD annually

This position is full time and compensation is salaried. Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. 

Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation. 

Sedgwick is an Equal Opportunity Employer 

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.