Lead Software Engineer - Cloud and DevOps

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are hiring a Lead Software Engineer with strong AWS and DevOps expertise to own cloud infrastructure, production reliability, and AI‑enabled operations for enterprise healthcare platforms. This role requires hands‑on leadership in P1/P2 incident management, observability, and intelligent automation.

Primary Responsibility

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications

• Graduate degree or equivalent experience
• 8+ years in Cloud, DevOps, SRE, or Platform Engineering roles
• AI / AIOps Experience:
  • Dynatrace Davis AI, Splunk ITSI / ML Toolkit
  • ServiceNow AIOps / Predictive Intelligence
  • AWS DevOps Guru, PagerDuty AIOps
  • AI‑assisted automation and self‑healing runbooks

Preferred Qualifications

• Networking & firewall troubleshooting
• Java basics
• GitHub Copilot or similar AI coding tools

Key Skills

• AWS, Terraform, Ansible
• ServiceNow (P1/P2 incidents, RCA)
• OpenSearch, Dynatrace, CloudWatch, Splunk
• Authentication & authorization (IAM, RBAC)
• Solid DevOps and CI/CD fundamentals

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.