Social Service Technician

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.

This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment.  Responsibilities of this position include:  1)  Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes; 2) Schedules and coordinates appointments and meetings; 3) Supervises and documents parent/child interactions during visitations; and 4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Knowledge of child development and parenting skills

• Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children.

• Ability to be aware of others’ reactions and understand why they react as they do.

• Ability to maintain confidentiality.

• Meet minimum qualifications:

  • High school diploma or the equivalent

  • Two years of social services work experience, or other directly related work experience, working with children and families in difficult and sometimes volatile situations.

  • Other combinations of related education and work experience may be considered on a case-by-case basis.

  • Experience working with tribal government entities and/or other organizations of native peoples is highly preferred.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter – How has your education and/or work experience prepared you to be successful for this role?
• Resume

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.

This position will have frequent screenings of applicants.