US Army Reimbursable Support Analyst (5180)

cBEYONData + SMX's support consultants work with our clients to support their large-scale SAP implementations. In this role, you will work closely with end users to provide production support (training & break/fix) and will work closely with internal and external stakeholders to proactively identify problems and provide recommended courses of action. The ideal candidate will have prior DOD experience, ERP experience, and/or Systems Implementation experience and be familiar with E2E DOD Order to Cash business processes. This is a remote position.

Essential Duties & Responsibilities

• Provide SAP Sales and Distribution (SD)/Reimbursable functional support for the Army GFEBS Program
• Coordinate with end-user, functional and/or technical representatives to resolve help desk tickets
• Analyze issues/tickets for common themes to be addressed via training or business process improvements
• Generate Business Objects (BOBJ) reports to generate and present metrics to leadership.
• Proactively monitor organizational reports to identify issues or areas for improvement and development

Required Skills/Experience

• Solid understanding of SAP/DoD end-to-end Order to Cash processes:
  • Reimbursable and Advance Sales Orders
  • Resource Related Billing
  • Purchase Requests and Purchase Orders
  • Accounts Receivable Collections
  • Status of Funds Financial Reporting
  • Generating and customizing Business Object Reports
  • Direct Reimbursable Authority, Automatic Reimbursable Authority and Funded Reimbursable Authority
  • Economy Act Orders and Project Orders
• Strong professional, interpersonal, and organizational skills
• Excellent communication skills at all organizational levels to articulate customer needs, changes necessary, how to train end-users, etc.
• Ability to demonstrate strong analytical skills
• Ability to be self-directed in the completion of individual work assignments
• Customer service personality with ability to working collaboratively with others

Desired Skills/Experience

• Involved in two (2) or more software implementations
• Experience with G-Invoicing
• Proficiency with Microsoft Office, specifically Excel, Word, and PowerPoint, experience with Microsoft Power BI

Application Deadline: May 31, 2026

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The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

Selected applicant may be subject to a background investigation and/or education verification.

SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).