Experienced Pharmacy Technician – Data Entry & Customer Service (2nd Shift) at arenaflex

Are you passionate about delivering exceptional customer service and making a meaningful impact in the lives of others? Do you have a strong foundation in pharmacy operations and a desire to work in a dynamic, supportive environment? If so, we invite you to join our team as an Experienced Pharmacy Technician – Data Entry & Customer Service (2nd Shift) at arenaflex.

About arenaflex

arenaflex is a leading healthcare company dedicated to delivering innovative solutions that make healthcare more personal, convenient, and affordable. Our purpose is to bring our heart to every moment of your health, and we're committed to creating a culture that values compassion, empathy, and excellence. With a strong focus on employee development and well-being, we offer a supportive and inclusive work environment that empowers our team members to grow and thrive.

Job Summary

As an Experienced Pharmacy Technician – Data Entry & Customer Service (2nd Shift) at arenaflex, you will play a critical role in supporting our pharmacy operations and delivering exceptional customer service to our patients and customers. You will work closely with our pharmacy team to ensure accurate and timely processing of orders, provide best-in-class customer service, and maintain accurate customer records. If you're a detail-oriented, customer-focused individual with a passion for pharmacy operations, we encourage you to apply for this exciting opportunity.

Day in the Life

As an Experienced Pharmacy Technician – Data Entry & Customer Service (2nd Shift) at arenaflex, your day will be filled with a variety of tasks and responsibilities, including:

• Performing order entry tasks and collaborating with other team members in the medication dispensing process
• Triaging customer service requests by department, urgency, and information/response required
• Calculating and/or verifying correct dosage based on prescriptions
• Assisting in reviewing narcotic Rx's in a timely manner
• Providing dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
• Creating and maintaining accurate customer records

The Team and Rewarding Benefits

arenaflex provides care to those in skilled nursing facilities, assisted living communications, and chronic care settings. Although our pharmacies are not open to the public, you'll work amongst great colleagues in a supportive environment aligned with our mission, allowing our customers to focus on giving their patients the best care. In addition to a competitive salary and comprehensive benefits, we offer:

• Paid training, tuition support, and cross-training opportunities
• FREE business, leadership, and development courses
• Employee discount programs
• Affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+ hours per week)
• And more!

Required Qualifications

To be considered for this role, you must possess the following qualifications:

• Certification/licensed/registered pharmacy technician or as required by state law
• One (1) or more years of experience as a pharmacy technician or working in a call center

Preferred Qualifications

While not required, we prefer candidates with:

• Prior experience in the long-term care industry
• PTCB National Certification
• Education: Verifiable High School Diploma or GED

Skills and Competencies

To succeed in this role, you must possess the following skills and competencies:

• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong problem-solving and analytical skills
• Ability to maintain confidentiality and handle sensitive information
• Strong customer service skills and a patient-focused approach

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our team members grow and develop their careers. We offer a range of training and development opportunities, including:

• Paid training and tuition support
• Cross-training opportunities
• FREE business, leadership, and development courses
• Mentorship programs
• Opportunities for advancement and career growth

Work Environment and Company Culture

arenaflex is a dynamic and supportive work environment that values diversity, equity, and inclusion. We're committed to creating a culture that's inclusive, respectful, and empowering, where our team members feel valued and supported. Our company culture is built on our Heart At Work Behaviors, which include:

• Empathy
• Integrity
• Respect
• Accountability
• Courage
• Authenticity
• Humility
• Trust

Compensation, Perks, and Benefits

We offer a competitive salary and comprehensive benefits package, including:

• Competitive pay range: $17.00 - $28.46 per hour
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Fully-paid term life insurance plan
• Short-term and long-term disability benefits
• Paid Time Off (PTO) or vacation pay
• Paid holidays throughout the calendar year
• And more!

Conclusion

If you're a motivated and customer-focused individual with a passion for pharmacy operations, we invite you to join our team as an Experienced Pharmacy Technician – Data Entry & Customer Service (2nd Shift) at arenaflex. We offer a supportive and inclusive work environment, competitive compensation and benefits, and opportunities for career growth and development. Apply today to take the first step towards a rewarding career with arenaflex! Apply for this job