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RCS Document Specialist

Work from home Full-time role Hiring

Location: Remote - Must be located in Indiana

Position: RCS - Document Specialist

Shift: Monday – Friday 8a – 4:30p; hours may vary; 2-3 weekend shifts per year

IU Health is Indiana’s largest and most comprehensive healthcare system, dedicated to delivering high-quality, compliant revenue cycle operations. We are seeking a dedicated Document Specialist to execute documentation review functions within Revenue Cycle Services, ensuring adherence to quality standards and compliance.

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Position Overview:

The RCS - Document Specialist is responsible for executing team functions within IU Health Revenue Cycle Services. The role ensures that quality standardized work processes meet established quality standards and result in consistent outcomes that compare favorably to federal, state and hospital standards, policies and procedures.

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Key Responsibilities:

  • Execute team documentation functions within Revenue Cycle Services, ensuring compliance with documented standards.

  • Accept feedback from leadership to identify barriers and improve processes.
  • Meet departmental productivity and quality standards consistently.
  • Handle verbal and written communication effectively with team members and customers.

  • Escalate questions, issues, and key decisions appropriately to support service quality and compliance.
  • Demonstrate a commitment to IU Health’s mission, vision, and values by exhibiting behaviors aligned with purpose, excellence, compassion, and teamwork.

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Qualifications & Requirements:

  • Experience & Skills:

    • Requires understanding of medical record requirements, regulations and policies
    • Requires a high level of interpersonal, problem solving and analytical skills
    • Requires effective written and verbal communication skills in both individual and group settings
    • Requires the ability to meet objectives and standards
    • Preferred payer or insurance authorization experience is a plus!

About Company

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Company

  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.
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