Inside Sales Representative

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role?

This Inside Sales Representative role is a dial‑first, outbound prospecting position focused on high‑volume phone activity executed through Apollo call‑based sequences. Unlike traditional inside sales or account executive roles, this position is not responsible for closing deals. Success is driven by disciplined daily outbound calling, accurate call dispositioning, and consistently setting qualified meetings for Direct Sellers. This role is ideal for individuals who thrive in a structured, phone‑first environment and are motivated by measurable activity and outcomes

What will this person do?

• • Execute high volume daily outbound dialing using Apollo call first sequences
  • Complete all assigned call steps within active Apollo sequences each day
  • Follow approved talk tracks while adapting messaging based on live prospect responses
  • Accurately disposition every call attempt in Apollo (connects, voicemails, no answers, objections)
  • Maintain clean lead statuses and activity hygiene to ensure accurate reporting
  • Conduct brief qualification conversations to confirm fit, interest, and next steps
  • Overcome initial objections to secure meetings for Direct Sellers
  • Schedule qualified meetings or pass opportunities according to established handoff procedures
  • Provide clear, concise call notes and context to sellers for effective follow up
  • Review call recordings and performance metrics to improve call quality and effectiveness
  • Incorporate coaching feedback related to talk tracks, objection handling, and call execution
  • Partner with Sales Operations and Sales leadership to provide feedback on messaging, targeting, and objection trends

Bring your passion and together we will shine. It would also be great if you have the following:

• • Comfort and confidence executing high volume outbound calling
  • Strong verbal communication skills with the ability to engage prospects quickly
  • Resilience and persistence in the face of rejection
  • Ability to operate within structured processes, sequences, and talk tracks
  • Strong attention to detail in call logging and CRM hygiene
  • Coachable mindset with openness to feedback and performance metrics
  • Strong organizational skills and time management
  • Ability to work independently while contributing to a team-based sales environment
  • Demonstrated self-motivation and consistent activity levels
  • Familiarity with CRM or sales engagement tools (e.g., Apollo, Salesforce, Outreach, SalesLoft) a plus but not required
  • Prior experience in outbound prospecting, inside sales, or call heavy roles preferred
  • Prior closing or quota carrying experience not required

Work Environment and Physical Demands

• • Duties are performed in a typical office environment while at a desk or computer table.
  • Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
  • Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

This role will be eligible for variable compensation.

Lighthouse offers a quality comprehensive benefits package including medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients and our people do what they do best—shine.