IT Manager (Remote Volunteer)

What we do

Passion for Life is a non-profit organization that operates with the power of dedicated volunteers like you. We help under-resourced youth transform their passions into rewarding careers. 

Our mission is to provide forward-thinking career coaching and immersion opportunities driven by the students’ passions and talents in a fun, structured, and high-energy environment. Passion for Life was created to be a high-energy and engaging process that helps students identify their passions and gain clarity on how to utilize their core strengths and talents to select a career.

Who you are

Passion for Life, Inc. is seeking a dedicated, strategic, and highly organized IT Manager to lead and strengthen our information technology operations in support of our youth development initiatives. In this role, you will oversee and manage the day-to-day operations of key information systems and technology services, ensuring reliability, efficiency, and security. 

You will be responsible for the planning, design, installation, and implementation of technology systems, as well as directing their ongoing operation and maintenance. The ideal candidate will also oversee budgeting, cost management, rate planning, staff supervision, and professional development to ensure technology resources effectively support organizational goals.

What You Gain

• Hands-on leadership experience overseeing nonprofit IT operations, including systems planning, implementation, maintenance, and continuous improvement.
• The opportunity to strengthen your skills in IT strategy, cross-functional communication, and stakeholder management in a mission-driven organization
• Professional growth in areas such as IT project management, budgeting, vendor management, and service delivery (ticketing, SLAs, and performance metrics)
• Experience building and documenting IT policies, procedures, and security best practices that support reliable, compliant, and user-friendly systems
• A flexible remote schedule that allows you to balance academic or professional commitments while contributing meaningfully to youth empowerment
• The chance to make a measurable impact on under-resourced communities
• Eligibility for internship credit or a professional recommendation letter 

Your Role

• Responsible for the oversight of specific information systems and services in support of business continuity and day-to-day operations.
• Manages administrative responsibilities related to specific information systems and services.
• Employs technical and administrative expertise in the development of specifications for information systems and services in support of P4L objectives. 
• Analyzes operational aspects of assigned areas and prepares activity/progress reports and recommendations for improvements.
• Organizes, directs, and supervises activities for assigned areas of responsibility.
• Hires and manages all aspects of performance and initiates personnel actions.
• Plans and implements staff training programs.
• Assists in the diagnosis and remediation of technology incidents, including hardware, software, systems, and information security problems.
• Collaborates with and advises user departments with regard to the feasibility of systems and procedures.

Your skills

• Graduated or currently pursuing a degree in IT, Computer Science, Engineering, Business Administration, or related field.
• Two years of managerial or leadership experience in a similar capacity preferred.
• Exceptional communication skills, both written and interpersonal; a strong work ethic, and a collaborative spirit.
• Strong ability to multitask, be flexible, and solve problems creatively in a fast-paced environment.
•  A results-oriented spirit and a willingness to grow and build toward the success of programs
• Ability to maintain a high level of commitment, energy, and enthusiasm
• Ability to act with integrity, professionalism, and confidentiality.
• Be comfortable facilitating meetings and presenting in company meetings
• Excellent organizational skills and attention to detail.
• Proficient with Google Workplace and Asana or related software. 

Time Commitment: Estimated time commitment: 8-10 hours/week, depending on needs, including monthly meetings and weekly conference calls.

Term limit: 6 months (can be mutually extended).