Field Agent - Taupo

Baycorp is an industry leader in providing comprehensive collections and recovery management services to both the private and public sectors. With thriving operations across Australia, New Zealand, and the Philippines.

Our dedicated Field Agents who work across New Zealand further enhance this capability and help us deliver on our mission.

About the role We’re looking for a Field Agent to join our team to service the Taupo region. As a Field Agent, you’ll be on the frontline serving legal documents, interviewing defaulting customers face-to-face and handling other such matters all while using your skills to manage high-pressure situations with professionalism and care.

This is your chance to make a real difference while enjoying the freedom of travel and working independently within your designated region.

What You’ll Need to Succeed

• Thrives working autonomously and remotely whilst being connected to our wider Auckland CBD team
• A passion and drive to be resourceful and achieve team results
• Ability to make quick and critical decisions in field and prioritise safety and risk mitigation at all times
• Great communicator and negotiator – to be able to explain situations clearly and defuse any potential and actual threatening situations effectively and safely for all parties
• Pays meticulous attention to detail and has a strong sense of honesty, integrity, common sense and emotional intelligence

Essential Requirements

• Public Liability and Professional Indemnity insurance
• Your own reliable, well-maintained vehicle, GPS and mobile phone
• Current, clean drivers licence and the ability to pass an annual National Police check
• Proficiency in IT/Tablet and Microsoft Office (Excel, Outlook, etc.)
• A calm, composed demeanour and the ability to manage your time effectively

Why Join Us?

• Contract role where you can enjoy flexible working hours that suits your lifestyle
• Be part of a supportive, values-driven organisation that genuinely cares about its people and the communities we serve
• Meet and interact with a wide range of people, making every day unique

If this sounds like your kind of role, we’d love to hear from you! Submit your CV, cover letter and application today.