Senior AI Engineer

Position Summary

We are seeking an experienced AI Engineer with strong expertise in enterprise Java engineering, Salesforce platform development, and cloud-native AI/ML systems. The ideal candidate brings hands-on AI development — including Prompt Engineering, Retrieval-Augmented Generation (RAG), Embeddings, and LLM-based agent bots. The ideal candidate will have hands-on experience building AI-powered bots and automation solutions within Salesforce / AWS environments, including Agentic AI capabilities. This role requires designing, developing, and deploying scalable AI-driven solutions aligned with business objectives, while collaborating closely with cross-functional teams.

Essential Duties & Responsibilities

• Work closely with IT and business stakeholders to define scope, refine business and technical requirements, and translate them into technical designs, specifications, and user stories.
• Design, develop, unit test, and deploy custom Apex Solutions including triggers, batch jobs, REST API Services.
• Develop and maintain Lightning Components using Aura, LWC, Lightning App Builder.
• Build and support Salesforce Experience Cloud (Customer/Partner) Portals solutions.
• Develop and maintain integrations with REST/SOAP APIs, MuleSoft and Platform Events.
• Design and optimize Flows (Screen, Record-Triggered, Subflows, Orchestration).
• Participate in cross-functional initiatives supporting CRM and enterprise-wide enhancements and enterprise system integrations.
• Assist project managers in identifying technical risks, dependencies, and mitigation strategies to support delivery timelines.
• Communicate project status clearly to stakeholders and escalate issues when necessary.
• Coordinate with offshore and onshore teams to ensure quality delivery and best practices.
• Maintain technical documentation, release notes, and support CI/CD deployments.

Job Qualifications

• Bachelor’s degree in an IT-related field with 5+ years of professional experience, or master’s degree with 3+ years of experience as a Salesforce Developer.
• Certifications: Certified AI Practitioner, certified Machine Learning Engr, Certified Salesforce admin and developer certifications.
• Demonstrated experience building and deploying LLM-based agents using LangChain, RAG, vector databases, and prompt engineering.
• Strong hands-on experience in Apex, LWC, SOQL/SOSL, Visualforce, and Salesforce DX (SFDX) development.
• Experience integrating Salesforce with external systems using REST/SOAP APIs, MuleSoft, Platform Events, and OAuth-based authentication.
• Hands-on experience with Salesforce Lightning Platform (LWC, Aura, Lightning App Builder) focusing on reusable component architecture and UI optimization.
• Experience working with Marketing Cloud integrations to support campaigns and communications.
• Proficient in Java enterprise development along with JavaScript, HTML, and CSS, with foundational experience in Java for web application development.
• Experience applying software design patterns such as MVC, Singleton, Factory, and Service Layer to build scalable and maintainable solutions.
• 4+ years of experience working in Agile Scrum environments, participating in sprint planning, backlog refinement, and release cycles.
• Experience delivering Salesforce solutions within field service, insurance, and service-based operational environments.
• Strong understanding of SDLC processes including design documentation, code reviews, testing strategies, and deployment governance.
• Hands-on experience building and maintaining Experience Cloud (Customer/Partner) portals with secure authentication and role-based access control.
• Experience with Git-based version control, CI/CD pipelines, and multi-environment deployment strategies.

Schedule/Location

• Hours: Monday-Friday 8:00am-5:00pm
• Remote - AL, AZ, CA, CO, CT, FL, GA, IL, KY, MI, MN, NV, NJ, NY, NC, ND, OH, PA, TN, TX, UT, VA, WV, WI
• Benefits Offered:
  • Medical, Dental, and Vision coverage
  • 401k
  • Paid Time Off (PTO)
  • Internet Stipend for remote workers
  • And much more!

About First Legal

We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. First Legal is the first truly comprehensive File Thru Trial solutions firm. With over 17 offices across the United States, First Legal has been serving thousands of law firms and corporations for more than 30 years across our six divisions - Court & Process, Depositions, Discovery, Records, Digital and Investigations. Our success comes through our company culture of innovation and trust, commitment to quality service, and depth of industry knowledge. Our mission is to be the most dependable and trusted business partner for our clients by serving every aspect of the litigation workflow. First Legal partners with our clients on a national basis to achieve the most efficient litigation solutions for the betterment of our clients.