Community & Beta Operations intern

Are you obsessed with how AI is changing the way we work, create, and learn? Cynuria is supporting our sister company, an early stage startup building an AI-powered platform, and we’re looking for a high-energy Community & Beta Ops Intern to help us launch and run our Open Beta. You’ll be the "boots on the ground," helping our first users succeed.

Description

Job title: Community & Beta Operations intern

Employment type: Internship, W2, Authorized to work in the United States required

Job location:  Remote, no travel

Weekly hours: Up to 30 hours/wk (Cynuria core hours: 9:00 am - 5:00 pm EST)

Compensation: Unpaid (4/20/2026 - 8/7/2026)

What you’ll do

• Beta user concierge: You’ll be one of the first points of contact for our beta testers. You’ll send out "Welcome" emails, help them set up their accounts, and troubleshoot simple "How do I do X?" questions.
• Video creation: You’ll create quick, 60-second screen-share videos (using tools like Loom) to show users how to use new features.
• Community management support: You’ll help manage our community space, welcoming new members, posting weekly "Tips & Tricks," and keeping the conversation going.
• Feedback gathering: You’ll help the Product Manager by organizing user "bugs" and "feature requests" into a simple spreadsheet so nothing gets lost.
• Social proof: Identify "aha!" moments from our users and help turn them into short testimonials or LinkedIn posts to build hype for our public launch.

Who you are

• Digital native: You can pick up new software and start using it quickly.
• Clear communicator: You can write an email that sounds professional but still feels like it’s coming from a human and respond positively and constructively to questions across communication channels.
• Hyper-organized: You’re the person in your group projects who actually keeps the Google Doc or Sheet organized.
• Curious & independent: You don’t need a manual for everything; you’re happy to "Google it" and find a solution (and ask for guidance if you can’t find the answer).
• A natural helper: You enjoy–and are great at–helping to solve someone's problem and explaining things clearly.
• Process-oriented: You don't just do a task once; you figure out how to do it better the second time.

The tools you use

• Workspace essentials: You are proficient and confident working in Google Workspace (Sheets/Docs) and community platforms like Slack.
• Creator kit: You have created short-form video content or tutorials (e.g., Loom or TikTok-style editing) and applied basic design skills in tools like Canva.
• AI: You’ve used AI tools personally and understand how to "talk" to an LLM to get specific results.

Work environment and physical demands of the job: Working remotely, all work is computer-based, including frequent video meetings. Core working hours on Eastern Standard Time.