Country Community Representative - Colombia
The Country Community Representative reports to the Head of Community and is responsible for overseeing a range of community relations, marketing and communications activities.
As a key member of the Mexo operations team, this position also supports the Marketing team operations.
Responsibilities
Community Relations and Outreach
Responsible for supervising community relations activities and initiatives.
Provides leadership and support to the Country Ambassadors.
Supports activities of the Operations & Marketing team.
Oversees community engagement events internally and externally, including unit briefings & meetups, presentations to community, and liaisons with community KOL's
Directly supervises the local country ambassadors and supports community engagement activities relating to community engagement activities/events.
Develops and maintains effective relationships with base and community.
Manages all special events.
Directly supervises the Ambassadors Events
Supports ambassadors involved in special events.
Oversees the annual Special Event plan.
Undertakes any secondary tasking and responsibilities deemed necessary for a robust
Community Engagement program at Mexo.
Desired Knowledge and Experience
3-5 years experience managing large online and offline communities
Excellent organizational and interpersonal skills; demonstrates sensitivity and tact in
interpersonal relations.
Good english written and verbal communication skills, including well-developed public
speaking skills.
Proven ability to network with community resources, build relationships and create community
partnerships.
Willingness to work flexible hours, including evenings and weekends as required.
Broad knowledge of cryptocurrencies, blockchain and trading required.
Competencies and Behaviours
In order to successfully meet the requirements of the position, the following competencies and
behaviours must be demonstrated:
Ability to work as a positive team leader, facilitating a team environment through personal
behaviour, work contributions and the sharing of experience and knowledge.
Facilitates the development of new ideas and methods for program enhancement and adjusts
and adapts to changes.
Maintains a constant awareness of the “client” and exhibits recognition and appreciation of
their needs with the ability to achieve results.
Ability to be energetic, resilient and maintain a sense of humour when personal resources are
challenged.
Ability to meet deadlines in a timely and efficient manner.
Effective interpersonal skills under all types of conditions, exhibiting a supportive, positive
approach.
Demonstrates a high degree of personal initiative with good planning and organizational skills.
Maintains timely and accurate files.
Ability to adjust to the ever-changing needs of the organization and multi-task efficiently.
Ability to manage a diverse staff and address human resources issues appropriately.
Demonstrates strong administrative skills and abilities.
Commitment to related personal and professional development.
Working Conditions
Client needs and work volume may require more than the scheduled work hours to complete
essential position duties.
This position may require occasional travel to locations across the country.
Work may require dealing with emotionally volatile situations.