Sr. Director, Specialist Services

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

The Sr. Director Specialist Services plays a critical leadership role in advancing cutting-edge AI and machine learning technologies within the veterinary diagnostic imaging space. This position serves as the medical authority and strategic partner for the Next Generation Technologies (NGT) team, ensuring the development, validation, and deployment of innovative AI/ML solutions that enhance diagnostic accuracy and clinical workflows. This role is responsible for overseeing the medical integrity of AI models, guiding radiologist training, and ensuring that AI-driven insights are clinically meaningful and seamlessly integrated into end-user interfaces.

In addition, this individual represents the organization at veterinary conferences, academic institutions, and client sites, delivering educational programs and fostering adoption of new technologies. This role requires a deep expertise in veterinary radiology, a strong background in AI/ML applications, and a passion for advancing veterinary medicine through innovative research and development.  

The Target pay range for this position is $241,500 - $302,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training, and budget.

Essential Duties and Responsibilities:

Medical Leadership for Next Generation Technologies (NGT) Team

• Serve as the Medical Lead for the NGT team, providing expert guidance on all medical questions related to AI/ML applications.
• Evaluate third-party software tools essential for image labeling and quality control.
• Ensure the quality and usability of AI/ML interfaces for end-user medical professionals.
• Collaborate with Sales, Marketing, and NGT teams to determine the release of AI/ML findings to clinics.
• Lead training initiatives for radiologists on labeling protocols, AI/ML interfaces, quality control, and assessment development.

Training and Education

• Develop educational materials, including presentations and videos for hospital onboarding, covering:
  • Introduction of new products and product features.
  • Workflow and case submission processes.
  • Overview of research and development activities.
• Act as the primary medical contact for client inquiries.
• Partner with Educational, Marketing, and Sales teams to create multimedia educational resources for end users.
• Provide training to Sales teams on the medical impact of new products.
• Create and proofread educational, marketing and guideline documents.

Quality Assurance and Quality Control (QA/QC) for AI/ML Diagnostic Imaging Models

• Oversee the complete and accurate development of AI models, including testing new models.
• Evaluate precision and accuracy metrics to approve new findings for hospital release.
• Review labeling accuracy and radiologist interaction with AI interfaces.
• Ensure assessments are meaningful and add value to diagnostic reports.
• Collaborate with Marketing to gather and evaluate customer feedback on interface usability and report quality.
• Develop and maintain ongoing QA/QC procedures, including review of AI case reports, customer interactions, and educational/marketing materials.

Product Development and Collaboration

• Work closely with the Marketing team to prioritize product improvements and feature development to enhance customer experience while ensuring quality pet care.
• Collaborate with the AIS programming team to optimize radiologist interfaces and AI-generated reports by:
  • Ensuring user-friendly report submission processes.
  • Using relevant conventional and medical language tailored to end-users.
  • Maintaining standardized and current medical terminology.

Cross-Departmental Consultation

• Provide expert consultation to other departments as needed for the development and launch of AI/ML products.

Continuing Education, Research and Outreach

• Respond to requests from Sales, Marketing, and Education teams by delivering lectures and continuing education (CE) sessions as needed.
• Support educational outreach at veterinary conferences, universities, hospitals, and clinics.
• Function as lead contact for third party AI research and interests.
• Lead or collaborate on clinical and methodological research projects related to AI/ML in veterinary diagnostic imaging, including study design, protocol development, and clinical interpretation of results. Contribute to the preparation of manuscripts, abstracts, and presentations for peer‑reviewed journals and scientific conferences.

Travel Requirements

• Participate in major veterinary conferences to assist Marketing with educational presentations.
• Attend Mars meetings and conferences for informational and educational purposes.
• Travel to universities, hospitals, and clinics to educate radiologists, radiologists-in-training, veterinary students, general practitioners, and non-imaging specialists as needed.

We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every employee is responsible for asking questions, seeking guidance, and reporting concerns and/or violations of company policy or ethical standards. Antech Diagnostics has several processes to communicate with leadership and expects that employees will have a commitment to integrity and uncompromising values. 

Education and Experience:

• Veterinary Medical Doctorate (DVM or equivalent) with diplomate status in veterinary radiology (DACVR or equivalent).
• Preferred experience in research and development of AI/ML applications for diagnostic imaging.

Knowledge, Skills and Abilities

• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Ability to effectively plan and facilitate organized and productive meetings/ workgroups
• Ability to work independently and resolve complex issues with minimal supervision
• Ability to manage concurrent projects with competing priorities and aggressive deadlines
• Strong PC skills including proficiency in use of MS Word, Excel, PowerPoint, and Teams
• Passion for helping people and animals
• Strong organization skills, with the ability to multi-task in a fast paced environment
• Ability to work effectively with colleagues, clients and management
• Ability to work independently, including remotely, using various platforms to stay connected with colleagues, clients and management
• Fluency in English

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Benefits

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.

Benefits eligiblity is based on employment status.

• Paid Time Off & Holidays

• Medical, Dental, Vision (Multiple Plans Available)

• Basic Life (Company Paid) & Supplemental Life

• Short and Long Term Disability (Company Paid)

• Flexible Spending Accounts/Health Savings Accounts

• Paid Parental Leave

• 401(k) with company match

• Tuition/Continuing Education Reimbursement

• Life Assistance Program

• Pet Care Discounts

Commitment to Equal Employer Opportunities

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers.

Note to Search Firms/Agencies

Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.