Bilingual Claims Service Specialist
GEICO is a leading insurance company that values diversity and inclusion. The Bilingual Claims Service Specialist role involves providing exceptional customer service and support while learning about the insurance industry.
Responsibilities
- Provide outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Communicate effectively, verbally and in writing, and willingness to expand on these abilities
- Work comfortably and grow in a fast-paced, high-volume call center environment
- Learn and expand knowledge of the insurance industry and the company
- Prepare to help others and make a difference
Skills
- Excellent verbal and written communication skills in English and Spanish
- Required experience: minimum 12+ months of relevant customer service and/or insurance claims experience
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Solid computer multitasking skills
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent
- Eagerness to explore new skills and openness to different career path
- College degree or currently pursuing preferred
- An associate's degree or higher
- Active Adjusters insurance license
Benefits
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company Overview