Account Coordinator | Allconnect

Red Ventures is a global portfolio of high-growth companies, and they are seeking a highly detail-oriented and analytical Account Coordinator to support the management and growth of Allconnect’s Offline Affiliate channel. The role involves analyzing performance data, validating compensation calculations, managing escalations, and ensuring partner communications are timely and accurate.

Responsibilities

• Monitor affiliate performance metrics including volume, revenue, conversion rates, and discrepancies
• Audit reporting data for accuracy and identify inconsistencies
• Provide performance summaries and insights to support Account Manager strategy
• Validate affiliate payout calculations and ensure timely, accurate compensation distribution
• Reconcile discrepancies in reporting prior to payout processing
• Partner with Finance to confirm payment accuracy and resolve issues proactively
• Serve as day-to-day support for partner escalations related to orders, tracking, reporting discrepancies, and marketing infractions
• Coordinate with internal teams to ensure timely and accurate resolution
• Distribute updates on ISP promotions, product changes, and operational updates
• Ensure affiliates are aligned with current promotional messaging and compliance requirements
• Maintain structured documentation of partner agreements, payout structures, and issue logs
• Support process improvements to enhance reporting accuracy and operational efficiency

Skills

• 1+ years of experience in account coordination, affiliate marketing, partner operations, or revenue operations
• Proficiency in the Microsoft Office Suite and Google Product Suite of tools/products (MS Excel, Powerpoint, Google Sheets, etc)
• Extremely detail-oriented with strong organizational skills
• Ability to manage multiple priorities and deadlines simultaneously
• Strong written and verbal communication skills
• Experience working with compensation structures or financial reporting

Benefits

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

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