Customer Service 2.0
Your Day-to-Day:
Answer and resolve inbound/outbound customer service calls
Deliver exceptional service with every interaction
Document customer information and call outcomes
Follow up to ensure resolution
Meet key performance benchmarks
Requirements
What We’re Looking For:
High school diploma or GED
Excellent phone and typing skills
Comfortable navigating software and multitasking
Dedicated home workspace and stable internet
Windows 11 PC with 8 GB RAM (16 GB RAM preferred) (no Apple or Chromebook)
USB headset & wired internet (not needed to apply, but required to start)
Benefits
Position Highlights:
- Fully remote position – work from home office
- Starting pay of $12–$15/hour
- Flexible self-scheduling
- Advancement opportunities based on performance
- Supportive team environment