Account Partner, Eats SMB
Uber is seeking motivated individuals to join their Small-to-Medium Sized Business (SMB) Account Management Team. The SMB Account Manager will work with restaurant partners to optimize operations, strengthen relationships, and identify upsell opportunities for business growth.
Responsibilities
- Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
- Identifying new sales opportunities through product adoption and location expansion
- Identify opportunities and recognize additional revenue potential
- Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
- Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
- Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners
Skills
- At least 1 year of experience in a B2B, client facing role (Sales, Customer Success, Account Management, or upper management retail/food industry)
- Experience navigating the customer lifecycle including prospecting new contacts within an existing client organization
- Self-starter attitude and ability to thrive in a fast-paced, autonomous team environment
- Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
- Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
- Ability to think strategically and analyze restaurant needs to both unlock opportunities and creatively problem-solve
- Demonstrate time management and organizational skills with the ability to multitask and prioritize based on impact
- CRM experience (Salesforce experience a plus)
- Google Suite Experience is highly preferred
Benefits
- You will be eligible to participate in Uber's bonus program
- May be offered sales bonuses & other types of comp
- All full-time employees are eligible to participate in a 401(k) plan
- You will also be eligible for various benefits.
Company Overview
Company H1B Sponsorship