[Remote] Premium Insurance Phone Auditor
Note: The job is a remote job and is open to candidates in USA. ReSource Pro is a trusted strategic operations partner focused exclusively on the insurance industry. They are seeking a dedicated Insurance Phone Auditor to analyze and verify information provided by insured parties, conduct audits, prepare reports, and communicate findings to insurance carriers.
Responsibilities
- Efficiently manage assigned tasks, prioritize work, and ensure timely completion of audits
- Conduct voluntary phone audits by analyzing electronically submitted information and requesting additional details from policyholders via phone or email
- Create comprehensive audit reports, ensuring accuracy and adherence to quality standards, and submit reports for review
- Consistently meet or exceed established quality and productivity benchmarks
- Follow up with policyholders and resolve any discrepancies or concerns related to audits
Skills
- Ability to effectively convey complex information both verbally and in writing
- Solid understanding of basic accounting principles and practices
- Ability to work independently, self-motivated, and self-disciplined
- Strong proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
- Ability to analyze data, identify trends, and solve complex problems
- Strong organizational abilities to manage multiple tasks, prioritize effectively, and meet deadlines
- Professional and positive demeanor when dealing with third-party business owners
- Willingness to receive feedback constructively and make necessary adjustments to improve performance
- High school diploma or GED required
Benefits
- Eligible for all medical & dental benefits on Day 1.
- Eligible for 401k with employer match after 12 months of employment.
- Generous PTO plan with paid holidays & floating holidays.
- Development & growth opportunities.
- Teamwork-oriented work environment.
Company Overview