[Remote] Inside Sales Coordinator
Note: The job is a remote job and is open to candidates in USA. iHeartMedia is the number one audio company in America, reaching 90% of Americans every month. The Inside Sales Coordinator role provides comprehensive support to Account Executives throughout the sales cycle, assisting with order entry, campaign tracking, and client reporting while ensuring seamless execution of multi-platform advertising campaigns.
Responsibilities
- Support Account Executives in the pre-sale and post-sale process, including proposal development, order entry, campaign tracking, and reporting
- Coordinate with internal departments (traffic, production, digital, promotions) to ensure flawless execution of campaigns across radio, digital, podcast, social, and event platforms
- Prepare sales materials such as presentations, recaps, and client-facing documents using tools like PowerPoint, Salesforce, and internal systems
- Monitor campaign performance and assist in compiling data for client reporting and renewals
- Manage deadlines and deliverables to ensure all client expectations are met or exceeded
- Serve as a liaison between sales, programming, and operations to ensure alignment and communication
- Assist with billing and reconciliation to ensure accuracy and timely processing
Skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (especially Excel and PowerPoint); Salesforce experience is a plus
- Ability to manage multiple priorities in a fast-paced environment
- A collaborative mindset and a passion for delivering exceptional client service
- Respect for others and a strong belief that others should do this in return
- Ability to work within standardized procedures and an understanding of when to escalate
- Skills to solve straightforward problems using established procedures
- Close attention to detail, following up until issues are resolved
- Common courtesy when communicating with coworkers and outside contacts
Benefits
- Employer sponsored medical, dental and vision with a variety of coverage options
- Company provided and supplemental life insurance
- Paid vacation and sick time
- Paid company holidays
- A Spirit day to encourage and allow our employees to more easily volunteer in their community
- A 401K plan
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
Company Overview