Legal Assistant Workflow Coordinator

About the position This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Legal Assistant Workflow Coordinator to join our team in our New York office. We offer a hybrid work engagement with two days o f remote work, and three days in-office. The Legal Assistant Workflow Coordinator plays a dual role by providing direct legal assistant support to assigned attorneys while coordinating workflow, coverage, and operational support for legal assistant staff across designated Practice Groups. The role supports the Office Administrator by monitoring staffing and workflow needs and making recommendations to promote balanced workloads, consistent service delivery, and continuous process improvement. The position also assists with onboarding, training coordination, and professional development initiatives for legal assistant staff. At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.

Responsibilities

• Coordinate daily legal assistant workflow and coverage across assigned Practice Groups, including coverage for planned and unplanned absences
• Assess attorney and practice group needs alongside legal assistant skill sets and workload to support assignment and coverage decisions
• Monitor and track overtime usage; provide reporting and recommendations to the Office Administrator to support budget management and minimize unnecessary overtime
• Facilitate clear and consistent communication among legal assistant staff, including scheduling
• Serve as a liaison between legal assistant staff and Office Administrator, firm support departments, including Information Services & Technology, Word Processing, and Accounting
• Assist with onboarding and integration of new legal assistant staff, including orientation to workflows, technology, and firm expectations
• Promote a positive, collaborative team culture and foster high standards of client service
• Support and coordinate training initiatives to enhance skills, productivity, and professional growth of legal assistant staff
• Identify workflow optimization and process improvement opportunities and make recommendations to the Office Administrator related to staffing, coverage models, and career development initiatives
• Help develop, implement, and document procedures, guidelines, and best practices to improve efficiency and service consistency
• Support change management initiatives by encouraging adoption of new tools, processes, and technologies
• Provide direct legal assistant support to assigned attorneys, including document preparation, filing, scheduling, time entry, expense processing, and other administrative tasks as required.
• Serve as backup legal assistant support during peak workloads or staffing shortages

Requirements

• 5+ years of legal assistant or secretarial experience in a law firm or comparable legal environment with progressively increased responsibility
• GED or High School Diploma required
• Demonstrated experience coordinating workflow, coverage, or team operations in a professional services setting
• Strong interpersonal, communication, and consensus-building skills with the ability to influence and motivate others
• Excellent written and verbal communication skills, with a high level of professionalism
• Solid understanding of legal technology and tools used in law firms; ability to recommend and support technology training
• Familiarity with project management concepts and process improvement methodologies
• Ability to remain calm and effective under pressure while managing competing priorities
• Highly organized, detail-oriented, and capable of handling multiple assignments with minimal supervision
• Proven ability to work effectively in a collaborative, service-oriented team environment
• Advanced proficiency in Microsoft Office (Word, Excel, Outlook)
• High degree of sensitivity to confidential and sensitive information
• Ability to work effectively in a team-oriented, service environment
• Must be detail oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient and organized manner

Nice-to-haves

• Associate's degree or bachelor's degree preferred

Benefits

• Choice of health and vision insurance plans
• 2 paid volunteer days for qualifying community service work
• Dental plan
• Fertility and adoption benefit
• Paid sabbatical after 13 years of service
• Tuition reimbursement
• Commuter benefits
• Retirement contribution
• Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program.
• Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance.
• Commuter and Transit programs are also available.

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