Patient Support Center Liaison (Remote)

Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed - and where they want to grow and make a difference. At Clearway Health, diversity, equity, inclusion and belonging is an essential part of our business and workplace culture. We offer a wide range of benefits, perks, and wellness programs in addition to continuous learning opportunities to help you grow. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support, and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems, and the communities they care for to accelerate their specialty pharmacy programs. The Patient Support Center Liaison position is remote position that through technology and integrated workflows support specialty patients. ESSENTIAL RESPONSIBILITIES / DUTIES: Patient Relationship Development, Medication Access Coordination, and Medication Adherence Management - Responsible for managing and retaining patient panels by determining program eligibility for specialty pharmacy services. 1. Benefits Investigation: Leverage understanding of specialty pharmacy eligibility requirements; showing proficiency in benefits investigation process in order to support and maintain ongoing access for patient therapies through various means including: Navigating the patient electronic health record and pharmacy dispensing system