Manager, Creative Enablement – Scaled Services

Job Description:

• Help shape and evolve how our Creative Partner Network operates, improving onboarding, accreditation, and overall partner experience
• Spot gaps in creative capabilities across the ecosystem and work with cross-functional partners to bring in the right expertise
• Build strong, collaborative relationships with external partners to align on creative quality and evolving ad formats
• Partner with Sales leadership to understand advertiser needs and ensure creative support helps unlock adoption of priority buying channels
• Work with Business Operations and Finance to design scalable, sustainable creative support models
• Enable Sales teams with clear frameworks, training, and narratives to confidently position creative solutions
• Collaborate with Product, Business Development, and Marketing to turn insights into improvements across tools, workflows, and roadmaps
• Drive initiatives that improve scalability and efficiency across creative operations, including automation opportunities
• Use data and feedback to identify friction points and continuously improve how creative support is delivered
• Act as a connector across teams, keeping complex initiatives aligned and moving forward

Requirements:

• You have 7+ years of experience in creative operations, platform enablement, partner ecosystems, or scaled services
• You understand automated, biddable, or self-serve advertising models and how creative impacts performance and adoption
• You have worked closely with Sales teams and understand go-to-market dynamics in a platform or publisher environment
• You know how to translate complex ideas into clear, actionable guidance for cross-functional teams
• You are comfortable presenting to senior stakeholders and large groups with clarity and confidence
• You have experience working across creative, product, and business teams, balancing multiple priorities effectively
• You have led initiatives from idea through execution, building alignment and momentum along the way
• You bring strong operational thinking and have built frameworks, processes, or systems that scale
• You use data and insights to guide decisions and measure impact
• You have experience working with external partners or vendors, including onboarding and performance management
• You stay organized and adaptable in fast-moving, evolving environments
• You are curious about automation, tooling, or AI-driven solutions in the creative or advertising space

Benefits:

• Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
• At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development

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