Veterinary Assistant/Receptionist
About the position Berwick Veterinary Care Center is Hiring! Position Details Role: This is a hybrid Veterinary Assistant/Receptionist position Status: Full-time Salary: Negotiable and based on experience Schedule: Monday through Friday Berwick Veterinary Care Center is on the hunt for a full-time veterinary assistant dedicated to client care to add to its fantastic team. With all the advantages of an established, well-managed practice and opportunities for personal and professional growth, this may be your time. Experience in the veterinary field is preferred; however, we are willing to train motivated individuals who are up for a challenge! Ever wonder what it would be like to work in the veterinary field and still have a life? Well, the team at Berwick Veterinary Care Center knows all about it! We offer 5-day work weeks and don’t work nights, weekends, or major holidays. Why You Will Love It Here Consistent scheduling that fosters a proper wor-life balance Team-first culture that’s supportive, fun, and big on growth Leadership that listens and invests in your development Mentorship, continuing education, and real career pathways What You Bring Critical thinking, curiosity, and a can-do attitude Reliability and professionalism in a fast-paced setting A love for teamwork, teaching, and being taught Commitment to compassionate medicine and a great client experience
Responsibilities
- Greet clients and patients with warmth and professionalism
- Answer phones, route calls appropriately, and respond to voicemails promptly
- Schedule appointments and manage a multi-doctor calendar efficiently
- Check patients in/out and ensure accurate client and patient information
- Collect payments, process invoices, and review estimates with clients
- Perform safe and effective patient handling and restraint
- Inform clients of preventative care and vaccines
- Communicate with clients and staff professionally and with compassion
- Document patient records and client interactions succinctly
Requirements
- Critical thinking, curiosity, and a can-do attitude
- Reliability and professionalism in a fast-paced setting
- A love for teamwork, teaching, and being taught
- Commitment to compassionate medicine and a great client experience
Nice-to-haves
- Experience in the veterinary field is preferred
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- State license & VTNE fee reimbursement
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- A flexible approach to compensation that reflects your skill set and future performance
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time only; after one year of service)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- State license reimbursement
- VTNE exam fee reimbursement
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
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