[Remote] Part-Time Program Operations Coordinator (Contract)

Note: The job is a remote job and is open to candidates in USA. Notion is a company focused on pairing customers with vetted experts through their Setup Sessions program. The Program Operations Coordinator role involves maintaining operational systems, managing workflows, and streamlining processes using Notion AI to ensure efficient program execution.

Responsibilities

• Own day-to-day maintenance of the core program ops system and its repeatable workflows
• Provide screening and onboarding admin support (tracking, coordination, system setup steps)
• Provide payouts administration support (running checks, preparing inputs, flagging exceptions)
• Support limited expert-facing comms when needed (using templates, clear boundaries, and escalation paths)
• Maintain and improve the key program ops admin databases (e.g., onboarding, registry, portals, call capture, client feedback, payouts)
• Tune processes and system standards to ensure naming, labeling, and data quality are accurate and consistent
• Identify process drift and implement updates so the system evolves cleanly with the program
• Reduce manual work by building, testing, and iterating on AI-assisted workflows
• Use Notion AI and agents to automate or semi-automate repeatable tasks (triage, labeling, quality checks, summaries, and routine updates)
• Document automations and operating procedures so they are maintainable and transferable

Skills

• Extremely detail-oriented. Comfortable with 'systems hygiene' work (naming, labels, consistency, and accuracy)
• Strong Notion proficiency, especially databases, relations, linked views, templates, and permissions hygiene
• Demonstrated ability to improve and streamline operational systems, not just execute them
• Familiarity with AI-assisted operations, including Notion AI and agents
• Familiarity with MCP or similar patterns for connecting tools to workflows
• Calm, low-drama communicator who can work asynchronously and proactively surface issues
• Availability that overlaps with PST–EST working hours

Benefits

• Highly competitive cash compensation
• Equity
• Benefits

Company Overview

Company H1B Sponsorship