Business Operations Specialist (7461)

TSMC is the leader in the Semiconductor Foundry business, seeking a Business Operations Specialist to join their team in San Jose. This role involves collaborating with customers and internal teams to manage daily business operations, including order management, client relations, and problem-solving tasks.

Responsibilities

• Customer order and delivery schedule management
• Execute shipments in compliance with global export regulations
• Account coordination and execution of daily business operations, product loading priority, business transactions, sales data analysis and problem solving
• Maintain client relationships
• Responds to customer inquiries of delivery status, shipments, RMA, and others
• Participate in customer visits, conference calls, project meetings, take meeting minutes, AR follow up
• Partner with Account Managers to establish new accounts/engagements, deliver correct pricing and investigate pricing discrepancies for all aspects of the foundry business
• Collaborations with TSMC cross-functional teams in the US and global locations
• May perform other duties as assigned including special projects, post sales service

Skills

• Bachelor's Degree from an accredited university in business or related field
• 1-6 years of related experience; preferably in the semiconductor industry or Supply Chain Field
• Strong data analysis skills and attention to detail; advanced Microsoft Office skills (Excel, Word, and PowerPoint)
• Must be detail-oriented, highly organized, strong analytical ability to drive results, problem-solving, eager to learn and work independently
• Strong interpersonal skills and positive attitude to function within and outside the team in a fast-paced work environment
• Ability to track multiple processes concurrently, prioritize work, meet deadlines
• Exceptional critical thinking and problem-solving skills
• Mandarin-speaking/writing is preferred
• Manufacturing and Supply Chain Management experience is a plus

Benefits

• Market competitive pay
• Allowances
• Bonuses
• Comprehensive benefits
• Extensive development opportunities and programs

Company Overview

Company H1B Sponsorship