Client Project Administrator (Hybrid)

Broadridge is a company that empowers others to accomplish more, and they are seeking a Client Project Administrator to join their Operations and Client Relations team. This role involves collaborating with clients and stakeholders to ensure operational excellence, supporting client conversions, and maintaining compliance documentation.

Responsibilities

• Serve as a member of the operations team providing corporate action support to 130+ bank and broker client
• Execute shareholder mailings in accordance with issuer requirements and custodial participation guidelines
• Support new client conversions and existing client testing initiatives
• Monitor systems, policies, and procedures; recommend enhancements to improve operational efficiency
• Research and resolve client inquiries through data analysis and logical problem-solving
• Act as a frontline support partner to both clients and internal stakeholders
• Advocate for clients by coordinating across departments to ensure seamless service delivery
• Draft and maintain written requirements, documentation, and procedural updates
• Assist with compliance documentation and business continuity testing efforts
• Participate in client meetings, product demonstrations, and business reviews (both onsite and offsite)
• Develop and strengthen client relationships to promote satisfaction and identify additional service opportunities

Skills

• Bachelor's degree (BA/BS) preferred
• 1+ years experience working in a client support position
• 2+ years of experience in client relations, project management, or a related role
• Strong analytical and problem-solving skills with the ability to identify root causes and implement long-term solutions
• Excellent written and verbal communication skills
• Strong organizational skills with exceptional attention to detail
• Ability to manage multiple clients, products, and competing priorities effectively is a must
• Self-starter with strong interpersonal skills and accountability
• Ability to work both independently and collaboratively in a team environment
• Strong negotiation and analytical skills
• Proficiency in Microsoft Office Suite
• 1+ years of experience in Voluntary Corporate Actions preferred
• Familiarity with DTC's PBS/CA Web platform is a plus

Benefits

• Bonus Eligible
• All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.

Company Overview

Company H1B Sponsorship