Associate, Claims Receipt Processor

Webster Bank is a leading commercial bank focused on helping individuals, families, and businesses achieve their financial goals. They are seeking a Claims Receipt Processor responsible for ensuring timely and accurate reimbursements of receipts submitted by members, requiring excellent communication skills and attention to detail.

Responsibilities

• Responsible for reviewing receipt submissions for required information
• Outreach to providers, pharmacies, and members to obtain additional information as needed
• Reviewing settlement documentation to determine whether a receipt is reimbursable
• Keying in the necessary information to create a claim
• Explaining coverage determinations to members while maintaining a pleasant and helpful demeanor
• Maintain the expected turnaround time for processing receipts
• Performing other clerical tasks, as required
• Demonstrates a commitment to service by consistent attendance and punctuality

Skills

• H.S. Diploma or General Education Degree (GED) required
• 0-2 years experience as a Claims Processor or in a related role required
• Proficient in MS Office
• Excellent critical thinking and decision-making skills
• Good administrative and organizational skills
• Excellent written and verbal communication skills with ability to adapt communication style depending on audience
• Meticulous attention to detail
• Familiar with the language of medical billing, Medicare guidelines and/or workers' compensation
• Ability to work independently and as part of a team

Benefits

• Incentive compensation

Company Overview