[Remote] Associate Program Manager, Digital Programs (Contractor)

Note: The job is a remote job and is open to candidates in USA. Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. They are seeking a full-time Associate Program Manager (Contractor) to provide critical operational and executional support across Airtable’s Digital Programs portfolio, managing day-to-day program operations to allow senior program managers to focus on strategy and scaling AI adoption.

Responsibilities

• Manage course uploads, updates, and LMS administration for Airtable Academy
• Coordinate publishing workflows for the Airtable Effect, our Digital Programs monthly newsletter
• Support rolling cohorts of the AI Incubator bootcamp program
• Maintain the front-end experiences for Academy and Community, publishing page updates and updating promotions
• Assist with post engagement, community moderation, and spam monitoring
• Work with internal teams for coordinating and publishing program communications and announcements
• Manage the inbox of our Digital Programs email alias and the routing of inbound requests
• Oversee both our internal support channels and support ticket integrations related to digital programs
• Coordinate advocacy workflows, including mission creation, contributor tracking, and swag fulfillment
• Support external collaborators and program participants with operational needs
• Maintain clean handoffs between Community, Marketing, Support, and Education teams
• Partner with Marketing Ops and Analytics teams for basic reporting and data hygiene
• Help track participation, engagement, and program health metrics
• Support ad hoc analysis to inform program improvements and capacity planning

Skills

• Highly organized and execution-focused, with strong attention to detail
• Comfortable managing multiple workstreams and shifting priorities
• Clear communicator who collaborates well across teams
• Excited by AI, education, and community—even if you're early in your career
• Experienced with program coordination, operations, or project support (SaaS experience a plus)

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