[Remote] IT - Application System Admin I - IV (Remote)

Note: The job is a remote job and is open to candidates in USA. RemoteHunter is connecting candidates with a leading organization in the insurance industry that focuses on protecting families and businesses. The IT - Application System Admin I - IV is responsible for installing, supporting, and maintaining third-party application software, ensuring software stability and performance, and managing service requests while providing leadership and mentoring to less experienced associates.

Responsibilities

• Test and maintain third-party application software, upgrades, and patches on servers
• Manage generic and service accounts, including password changes and decommissioning
• Validate and monitor software and server access
• Create and deploy build packages for development, testing, and production environments
• Evaluate and recommend software upgrades and optimize configurations
• Coordinate software/hardware installations and upgrades with IT infrastructure teams
• Provide debugging support to developers and maintain application user permissions
• Analyze software/configuration changes and their impact on other systems
• Collaborate with development and source integrity teams for initial application deployments
• Configure and modify scheduling tools for software cycles and processes
• Monitor job performance, storage, and log files within supported environments
• Generate and analyze system performance metrics and recommend improvements
• Provide on-call incident and outage support
• Validate firewall, load balancer, and server configuration changes
• Create and execute database scripts and queries; maintain databases
• Plan and coordinate backup and disaster recovery activities
• Perform troubleshooting and follow environment restart/recovery procedures and test plans
• Handle application service start and completion and maintain interfaces
• Identify integration points and reusable components between systems
• Research and recommend new technologies impacting system environments
• Provide technical assistance and automate system administration tasks via scripting
• Review system architecture for limitations and compliance; recommend improvements
• Use diagnostic tools and collaborate with vendors to resolve application issues
• Train and mentor less experienced associates
• Recommend service area process improvements
• Apply change, incident, release, and problem management processes
• Follow service area and IT procedures, standards, and audit compliance requirements
• Serve as technical lead for third-party application upgrades
• Manage service requests, resource assignments, communication plans, and support schedules
• Perform change manager responsibilities

Skills

• Experience with PeopleSoft and PeopleTools installation
• Proven ability to manage third-party software environments and application deployments
• Strong troubleshooting and debugging skills
• Knowledge of system performance monitoring and tuning
• Experience with database maintenance and scripting
• Familiarity with firewall, load balancer, and server configuration
• Ability to manage service requests and lead technical projects
• Experience mentoring or training team members
• Understanding of IT service management processes and compliance standards

Benefits

• Eligible associates may receive an annual cash bonus and stock incentives based on company and individual performance

Company Overview