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Marketing Operations Specialist

Work from home Full-time role Hiring

FacilityOS is redefining how organizations manage facilities and operations by unifying workflows, data, and automation into one intelligent platform. The Marketing Operations Specialist will manage and optimize the marketing technology stack, ensuring seamless integration and execution of marketing campaigns to support the company's growth.

Responsibilities

  • Support the implementation, integration, and ongoing optimization of our marketing technology stack
  • Help connect systems such as HubSpot (experience helpful but not required), Salesforce, Zapier, Qualified AI Chatbot, ZoomInfo, and Salesloft to enable smooth data flow and automation
  • Maintain data hygiene, field mappings, and system configurations to support reporting and execution
  • Assist in building and executing marketing campaigns across email, events, and digital programs
  • Create and maintain automations, forms, workflows, and triggers that improve efficiency and scalability
  • Partner with demand generation to ensure campaigns are set up correctly and perform as expected
  • Help track and report on marketing performance, attribution, and pipeline contribution
  • Support the development of dashboards and reports that provide visibility into funnel performance
  • Work closely with marketing and sales leadership to ensure data accuracy and trust in reporting
  • Document marketing processes, system usage, and best practices
  • Identify opportunities to streamline workflows and reduce manual effort through technology
  • Act as a problem solver when systems or processes break down
  • Collaborate with Sales and Revenue Operations to ensure alignment between marketing and sales systems
  • Assist with lead routing, lifecycle management, and campaign attribution in Salesforce
  • Support the marketing team with tools like Canva to enable efficient creation of campaign assets
  • Help ensure assets and campaigns are consistently deployed across channels
  • Stay curious and proactive about learning new marketing technologies and best practices
  • Test and evaluate new tools, features, or integrations that can improve performance or efficiency
  • Stay on the forefront of emerging AI-enabled marketing technology trends, and suggest new technologies to adopt to help the business scale efficiently
  • Be part of implementing and learning new technologies

Skills

  • A demonstrated love for applying technology to marketing problems
  • Strong ability and desire to learn new tools, platforms, and systems
  • 1–3+ years of experience in marketing operations, marketing technology, or a related role (or equivalent hands-on experience)
  • Familiarity with B2B marketing concepts such as campaigns, funnels, and attribution
  • Experience with tools such as Salesforce, HubSpot, Zapier, ZoomInfo, Salesloft, or similar platforms (helpful but not required)
  • Strong attention to detail and comfort working with data
  • Clear communication skills and the ability to collaborate cross-functionally
  • Comfort working in a fast-paced, evolving environment
  • A Bachelor's degree in marketing, business, computer science, information systems, or equivalent experience
  • Experience with tools such as Salesforce, HubSpot, Zapier, ZoomInfo, Salesloft, or similar platforms (helpful but not required)

Benefits

  • Competitive compensation and benefits.

Company Overview

  • FacilityOS is a global leader in facility, asset, and visitor management. It was founded in 2013, and is headquartered in Toronto, Ontario, CAN, with a workforce of 51-200 employees. Its website is https://ilobby.com.
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