[Remote] Accounting Associate

Note: The job is a remote job and is open to candidates in USA. Wave HQ is dedicated to helping small businesses thrive, creating a vibrant work environment. The Accounting Associate will manage a portfolio of small businesses, providing bookkeeping services and exceptional customer support.

Responsibilities

• Acting as the trusted advisor and accounting department for Wave’s small business clients
• Responsible for owning bookkeeping accounts for clients within their portfolio in order to meet individual revenue targets and contribute to the team’s overall revenue targets
• Supporting clients by using Wave’s software to import and categorize transactions, reconcile their accounts, complete monthly bookkeeping, generate their financial statements, and flag potential bookkeeping issues with their clients
• Using judgment to set appropriate expectations with clients and being able to meet or exceed these expectations
• Meeting with clients on virtual calls on a recurring schedule to review their books
• Clearly conveying accounting concepts in lay terms to the client and answering any bookkeeping-related questions
• Providing exceptional customer service and building trusting relationships with clients by demonstrating accounting expertise on review calls and offering timely responses to clients via email
• Collaborating with peers and supporting other members of the team by sharing their experiences with the team

Skills

• Completion of post-secondary education in Finance, Accounting, or Business
• 0-2 years of general work experience
• Previous experience in cloud accounting
• Customer-centric mindset with problem-solving skills
• Stellar communication skills with the ability to convey accounting concepts in lay terms
• Attention to detail is critical in this role
• Resourcefulness
• Previous working experience with small businesses is a plus

Company Overview