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Media Operations Coordinator

Work from home Full-time role Hiring

Klick is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. The Media Operations Coordinator supports the setup, trafficking, and QA of digital media campaigns to ensure accurate and timely delivery of creative assets.

Responsibilities

  • Traffic and launch campaigns in ad platforms/ad servers, validating targeting, specs, and flight dates with Media Planning and Buying partners
  • Organize and maintain creative assets and versions in an ad server to support accurate delivery and audit-ready records
  • Implement and test third-party tags and pixels, partnering with Analytics to confirm tracking, naming conventions, and measurement readiness
  • Run pre-launch QA and post-launch checks (links, redirects, tags, placements), documenting issues and resolutions for stakeholders
  • Monitor live campaigns for delivery and technical issues, escalating and coordinating fixes with vendors and internal teams

Skills

  • 0–2 years of experience supporting media operations, ad trafficking, or campaign setup, demonstrated through specific examples or portfolio of work
  • Experience working in spreadsheets (Excel or Google Sheets) to reconcile creative trackers, pacing, or QA checklists with documented accuracy
  • Familiarity with digital ad concepts (tags, pixels, click trackers, UTMs, redirects) shown through hands-on implementation or testing experience
  • Ability to manage multiple concurrent deadlines, evidenced by delivering campaign launches or QA tasks across at least 3+ active initiatives at once
  • Experience collaborating with cross-functional partners (Media, Analytics, or vendors) with written handoffs, issue logs, or status updates
  • Comfort and enthusiasm for using AI as a regular part of how work gets done
  • Exposure to ad serving or trafficking tools (e.g., Campaign Manager 360) supported by coursework, certifications, or practical use
  • Experience in a digital media agency environment or regulated category (e.g., pharma), evidenced by prior role responsibilities or client work
  • Google certifications (e.g., Google Ads) or completion plan in the next 6 months, with proof of progress
  • Basic understanding of QA best practices (naming conventions, asset version control, checklists) demonstrated through process documentation

Company Overview

  • Klick Health is the world’s largest independent commercialization partner for life sciences. It was founded in 1997, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is https://www.klick.com.
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