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Product Owner

Work from home Full-time role Hiring

ConnectPay Payroll Services provides payroll and HR solutions for small and medium-sized businesses. As a Product Owner, you will collaborate with product managers, engineering, and design to translate product strategy into actionable requirements and prioritize the product backlog to enhance payroll and HRIS capabilities.

Responsibilities

  • Translate high-level product strategy into detailed user stories, acceptance criteria, and functional requirements
  • Maintain and prioritize the product backlog to ensure clarity and alignment with business and customer needs
  • Work with engineering to refine requirements and support sprint planning activities
  • Conduct user interviews, analyze support trends, and gather feedback to understand customer pain points
  • Review product usage data to identify patterns, opportunities, and areas for improvement
  • Partner with design to support user flows, prototypes, and UX decisions
  • Work with engineering throughout the development cycle, ensuring clarity and alignment on scope and objectives
  • Collaborate with compliance teams to understand core payroll and tax requirements
  • Coordinate with go-to-market teams to communicate upcoming releases and product updates
  • Assist in defining release goals and supporting successful feature launches
  • Participate in sprint ceremonies (standups, retros, planning, grooming)
  • Test new features, validate acceptance criteria, and troubleshoot issues when needed

Skills

  • 1–3 years of experience in product ownership, business analysis, or a related role
  • Exposure to SaaS, HRIS, payroll, or financial/operations software is a plus
  • Strong communication and documentation skills
  • Ability to break complex problems into clear, structured requirements
  • Basic understanding of agile methodologies
  • Experience working with API driven products or integrations
  • Familiarity with small business customer needs
  • Comfort with data analysis tools (e.g., SQL, product analytics platforms)

Benefits

  • Equity
  • Annual bonus plan, based on company and individual performance
  • 401(k) with company contributions
  • Group medical, dental, and vision coverage
  • Life insurance
  • Short and long-term disability insurance
  • Flexible spending accounts

Company Overview

  • ConnectPay empowers small businesses across America through hassle-free payroll processing. It was founded in 2009, and is headquartered in Foxboro, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.connectpayusa.com/.
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