Salesforce Consultant, Commerce – B2B
Job Description:
- Facilitate business process reviews to understand and document customer requirements
- Collaborate with Solution Architects on business requirements to provide detailed and sound solution designs, leveraging best practices with a focus on Order Management, Service Cloud, Commerce or Consumer Goods Cloud/Retail Execution
- Configure and implement Salesforce Service Cloud and Order Management solutions
- Drive optimal user experience (UX) design throughout solution delivery
- Deliver end-user training and comprehensive documentation
- Develop strategies to solve complex technical challenges
- Responsible for implementing solutions that support business requirements and drive key decisions that improve processes and productivity
- Provide data models for tailor-made customizations (with Solution Architects).
- Perform unit testing for client use cases
- Assist in Deployment between environments
- Manage technical collateral for hand off at the end of the project
- Run data deployments (sandbox seeding) to test features
- Run final releases to production and be able to roll back or restore if needed
- Travel up to 25% for customer projects and company events
Requirements:
- Salesforce Expertise: A minimum of 4+ years working with Salesforce, with at least 3 years specializing in B2B commerce on core, Sales, Service, Community, Marketing, and Community Clouds
- Understanding of B2B Commerce Einstein Features & Capabilities
- Understanding B2B Commerce Extensions framework
- Understanding on B2B Commerce APIs and Connect APIs
- Understanding of cross cloud use cases ( B2B, D2C, Loyalty, Revenue, Marketing)
- Understanding of Salesforce OMS
- Familiarity with platform authentication patterns (SAML, SSO, OAuth)
- Integration Fundamentals: Foundational understanding of integrating Salesforce with third-party platforms, including Netsuite, Avalara, Stripe, DocuSign, SureTax, Chargent, or Dynamics 365
- Experience with test-driven development
- Prior experience executing deployments and use of DevOps tools (i.e. Gearset, Prodly, Copado, etc)
- Salesforce Configuration: Proficient in Salesforce configuration, including objects, flows, Lightning components, and customizations
- Development Skills: Familiarity with Apex and Omniscript
- Data Analytics: Expertise in Salesforce reporting, dashboards, and sales performance analytics
- Excellent communication and presentation skills for a variety of audiences and situations
- Confident, self-assured, team-player, ambitious and driven
- Detail and quality oriented with the desire and ability to rapidly learn and implement new concepts, business models, and technologies
- Prior experience building technical artifacts including Salesforce configuration design documents, technical design documents.
Benefits:
- Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
- Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
- Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
- Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
- Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.
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