Client Engagement Manager (Remote - Contract)

Description As a Client Engagement Manager at FDI, you will sit at the intersection of client leadership, technology strategy, and project delivery. You'll own relationships with key clients, guide cross-functional teams, and translate complex technology solutions into tangible business outcomes. This is a high-impact, high-visibility role for someone who thrives in a consultative environment - someone who earns client trust, drives delivery excellence, and actively contributes to business growth. You'll work across diverse industries, bringing sharpened problem-solving and leadership skills to every engagement. At FDI, your career grows alongside the company: the more you deliver, the more doors open. KEY RESPONSIBILITIES - WHAT YOU'LL DO

• Deliver with Excellence. Lead end-to-end delivery of client technology solutions. Own scope, schedule, quality, resources, and budget - ensuring outcomes that exceed client expectations while keeping your team engaged and high-performing.
• Build Lasting Client Relationships. Cultivate trusted advisor relationships at all levels of the client organization. Communicate with clarity and confidence, translating technical concepts into business value to drive alignment and long-term partnership.
• Shape Business Solutions. Facilitate discovery workshops to define and refine requirements that streamline client operations. Lead content lifecycle strategy - from creation and distribution through archiving and compliance - ensuring information remains accurate, accessible, and governed.
• Drive Strategic Growth. Partner with the Sales team to develop tailored solutions and account strategies that deepen relationships within existing accounts and expand FDI's presence in target industries.

SKILLS - WHAT YOU'LL BRING

• Ownership Mentality & Delivery Leadership. Self-directed with ability to manage multiple client priorities simultaneously and a track record of owning outcomes, not just tasks. Demonstrated experience leading enterprise technology engagements across the full solution lifecycle - business analysis, requirements, development, testing, and support - using SDLC, Agile, or hybrid methodologies, in a Professional Services context.
• Executive Presence & Relationship Management. A proven ability to engage and build credibility with executive stakeholders - establishing trust quickly and sustaining it over time. Comfort and presence on video is essential in our remote-first culture. Occasional travel required.
• Technology Fluency & Curiosity. Experience leading IT, application development, or digital transformation engagements, ideally within large enterprise organizations. Eagerness to learn and apply emerging technologies including GenAI (LLMs, RAG). Familiarity with Enterprise Content Lifecycle Management (ECLM) platforms such as Documentum is a plus. Proficiency in tools such as Rally, MS365 and Teams is expected.
• Communication & Facilitation. Exceptional written, verbal, and facilitation skills. The ability to communicate succinctly - whether in a boardroom, a workshop, or a remote video call - and to collaborate without ego in service of team and client success.
• Deal & Contract Acumen. Practical experience scoping and structuring engagements - defining scope, approach, timelines, deliverables, and level of effort within formal contract frameworks including SOWs and Change Requests.
• Business & Financial Acumen. Comfort managing project budgets, forecasting utilization, and articulating the financial return on technology investment to client stakeholders.
• Experience & Education. 5+ years of experience in a similar position within enterprise technology consulting services. Bachelor’s degree or experience in related field are preferred.

WHY FLATIRONS DIGITIAL INNOVATIONS (FDI)?

• Remote-first flexibility. Work where you do your best thinking.
• Diverse client exposure. Solve unique challenges across industries and technology domains.
• Career growth. Clear paths to advance as FDI scales.
• Meaningful work. Help clients transform how they manage, protect, and extract value from their most critical information assets.
• Collaborative culture. A team of experts who care about doing the work well and supporting each other.

Note: This job description is to be used as a guide for accomplishing company and department objectives and is not intended and should not be construed to be an all-inclusive list of responsibilities, skills, efforts or working condition associated with a job. Management reserves the right to modify, add or remove duties from jobs and to assign other duties as necessary. The Company is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodations during the job application process for qualified individuals with disabilities. If you need assistance in applying for the opening, please contact Carol Steinbock at [email protected]. Base pay salary range based on experience and budget is $125k+ Benefits: Medical, Dental, Vision, Life Insurance, Disability Insurance, Vacation Pay, Sick Pay, 401k About Flatirons Digital Innovations Flatirons Digital Innovations Inc., FDI, is a digital transformation agency that secures data, safely moves data, and liberates historical information to create new experiences and generate new revenue opportunities. We solve discrete business and customer experience challenges through content and data lifecycle services, the development of custom solutions through our Innovation Studio, and by unlocking data with our Flatirons Digital Hub platform-as-a-service and AI. With roots in Boulder, Colorado, our team of inspired transformation experts have solved complex challenges for over 20 years. Apply tot his job Apply To this Job