Office Manager/Administrator

About the position Office Manager/Administrator TruBlue of Monmouth County TruBlue of Monmouth County is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance. We are dedicated to helping busy adults and seniors protect their home investment. Included: Regular Work Hours Flexible Scheduling PTO included, if full time Strong Office Support We are searching for an experienced Office Manager/Administrator to help our growing company expand into the future. The candidate will be required to: Maintain communication with customers via our office phone system, texting, and emails. Schedule meetings with potential customers for our estimators. Schedule approved jobs according to staffing availability. Maintain inventory of all literature and marketing materials used by TruBlue. Relay any communications between clients, staff, and management. Track hours worked by employees per job. Track purchases made for each job. Assist the manager with sending out invoices when the projects are complete. Assist estimators with material location and pricing. Help maintain our social media accounts and email communication with our prospects. Our Values: FAMILY Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family! INTEGRITY Treating people with respect and looking for the same in return, everyone has a voice! TRUST Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too! QUALITY Taking pride in one’s work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you! Appropriate candidate The appropriate candidate for the position will have the skills and experience in the following areas: Excellent computer skills, including Excel, Word, and CRM platforms Excellent social media knowledge including Facebook, Nextdoor, etc. Strong work ethic and take pride in your work Expert in customer satisfaction – treat people with respect and expect it in return Ability to communicate with clients with diverse socioeconomic status and age differences. Ability to work with a diverse team of employees. Ability to set an efficient schedule for a growing number of crew members. Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.) Have a basic knowledge of business principles including profitability and efficiency. Qualified candidates will need a driver's license and transportation, but will work a majority of the time remotely. Candidate must also be a legal citizen of the US, and speak fluent English. We are actively interviewing for this position - If you have the skills we're looking for, apply today, and our hiring manager will follow up!

Responsibilities

• Maintain communication with customers via our office phone system, texting, and emails.
• Schedule meetings with potential customers for our estimators.
• Schedule approved jobs according to staffing availability.
• Maintain inventory of all literature and marketing materials used by TruBlue.
• Relay any communications between clients, staff, and management.
• Track hours worked by employees per job.
• Track purchases made for each job.
• Assist the manager with sending out invoices when the projects are complete.
• Assist estimators with material location and pricing.
• Help maintain our social media accounts and email communication with our prospects.

Requirements

• Excellent computer skills, including Excel, Word, and CRM platforms
• Excellent social media knowledge including Facebook, Nextdoor, etc.
• Strong work ethic and take pride in your work
• Expert in customer satisfaction – treat people with respect and expect it in return
• Ability to communicate with clients with diverse socioeconomic status and age differences.
• Ability to work with a diverse team of employees.
• Ability to set an efficient schedule for a growing number of crew members.
• Ability to adjust to interruptions, (ie. last minute cancellations, call-offs, illnesses, etc.)
• Have a basic knowledge of business principles including profitability and efficiency.
• Qualified candidates will need a driver's license and transportation, but will work a majority of the time remotely.
• Candidate must also be a legal citizen of the US, and speak fluent English.

Benefits

• Regular Work Hours
• Flexible Scheduling
• PTO included, if full time
• Strong Office Support

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