Live Stream Social Media Community Moderator
Social Factor is always looking for great moderation talent. We'd love to hear from you if you have interest in working with us on a project/gig or temporary basis. We offer flexible schedules to fit all lifestyles. Some of our work is 24/7 so if you are an early bird or a night owl, we may have something for you! Our client needs are constantly changing and growing so we'd love to get to know you and understand your experience. When a match comes along, someone from our team will reach out to see if you are available and interested in pursuing the opportunity.
We are hiring from the following states: Arkansas, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Nevada, New Mexico, New York, North Carolina, New Jersey, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.If you are a US-based or UK-based, Social Media Community Moderator, we'd love to hear from you. We are looking for project based, temporary or part-time work moderators working in English and other languages such as Spanish, Portuguese, King’s English, Korean and Japanese. The Community Moderator role will work to develop strong, growing, digital communities for some of the world's most well-known brands as work becomes available. Temporary Community Moderator Requirements:- Native-level understanding of languageDeep understanding of respective language pop culture, nomenclature, cultural references, and slangAble to understand client's brand voice & accurately engage with usersPrevious social media moderation experience is required and live stream moderation is a plusSprinklr certification, Khoros, and/or Sprout Social experience is also a plusExceptional organizational, multitasking abilities, and able to follow clear guidelines and workflowsExcellent verbal and written communication skills (ability to mirror voice/tone of multiple brands)Excellent spelling and grammar skills (skills and/or language test will be given for final candidates)Strong willingness to learn and think critically; a proactive approachHigh energy with the capability to multitask in a dynamic, rapidly growing organizationInteract with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting effortsKnowledge of and experience with the major social media platforms: Youtube, FB, X, Instagram, LinkedIn, etc.Ability to analyze social media metricsPersonal computer with minimum of Windows 10 and macOS 12.XPersonal internet speed requirement of a minimum of 150 mbps