[Remote] Senior Business Process Improvement Program Manager

Note: The job is a remote job and is open to candidates in USA. Medtronic is a global healthcare technology company dedicated to alleviating pain, restoring health, and extending life. They are seeking a Senior Business Process Improvement Program Manager to lead initiatives that transform regulatory and clinical functions through process optimization and Lean Six Sigma methodologies. This role involves managing large projects, engaging with senior leaders, and driving operational efficiencies across the organization.

Responsibilities

• Lead end-to-end process transformation initiatives across Clinical, Regulatory, and Quality functions, focusing on shared service optimization, standardization, and scalability
• Facilitate cross-functional value stream mapping and process redesign workshops to identify inefficiencies, eliminate waste, and create integrated, future-state processes
• Apply Lean Six Sigma and structured problem-solving methodologies to diagnose root causes, implement sustainable improvements, and quantify business value
• Manage large projects or processes with considerable latitude in determining deliverables, with limited oversight from manager
• Coach, review and delegate work to lower-level specialists, acting as a team leader for organizational change initiatives
• Work cross-functionally with Clinical, Regulatory, Quality, and others, to drive more effective interactions between various parts of the business and build integrated processes
• Structure organizational needs by documenting clear milestones and driving actions to meet those milestones
• Quickly discern competing needs of stakeholders and negotiate solutions that bring about the best value to Medtronic overall
• Identify how data may be used to identify and/or track opportunities, detect broad trends, and communicate meaningful stories to stakeholders
• Navigate ambiguity and complex, technical processes with limited support from subject-matter experts
• Maintain engagement with senior leaders across the organization through regular communications that bring clarity and momentum on actions needed
• Identify potential programs or opportunities, quantify the possible return on investment, and present proposals to senior leaders
• Support business model innovation as a strategic-thinking advisor and contribute to defining the direction for strategic initiatives, new businesses, and operational plans

Skills

• Bachelor's degree plus 7+ years of relevant program management experience (advanced degree with 5+ years relevant experience)
• Lean Six Sigma certification
• 2+ years of experience operating at a senior manager level
• Preferred background in manufacturing, operations, or other process-intensive environments
• Experience applying Lean in regulated or complex domains (e.g., medical device, pharma, healthcare)
• Strong experience with value stream mapping, root cause analysis, and structured problem solving
• Demonstrated success in organizational transformation initiatives, particularly establishing shared service centers or centers of excellence
• Proven track record negotiating and implementing strategic solutions to meet anticipated business needs with predictability
• Using project management tools to manage scope, cost, resources, and schedules
• Strong problem-solving skills and the ability to ask critical questions without being the subject matter expert
• Ability to lead, influence, and elevate the performance of team members outside direct line of reporting
• Black belt certified
• Experience with regulatory or clinical processes and/or requirements
• Working knowledge of financial principles, quality systems requirements, and medical device regulations

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

Company Overview

• Medtronic is a healthcare technology company that designs and develops AI-based products and solutions for the medical industry. It was founded in 1949, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.medtronic.com.

Company H1B Sponsorship

• Medtronic has a track record of offering H1B sponsorships, with 349 in 2025, 387 in 2024, 291 in 2023, 310 in 2022, 300 in 2021, 261 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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