[Remote] Legal Enablement & Success Analyst

Note: The job is a remote job and is open to candidates in USA. Riverside Insights is dedicated to empowering educators and enhancing student potential. The Legal Enablement & Success Analyst will manage legal intake processes, facilitate communication between legal and cross-functional teams, and support privacy and compliance operations to ensure efficient delivery of legal services.

Responsibilities

• Serve as the primary intake point for legal requests, including contracts, privacy reviews, compliance inquiries, and operational matters
• Triage and coordinate incoming requests by confirming scope, collecting required details, and routing to appropriate Legal team members
• Maintain visibility into active matters, including priorities, timelines, dependencies, and ownership
• Communicate clear next steps, timelines, and status updates to crossfunctional stakeholders
• Identify potential bottlenecks or risks and escalate when necessary to ensure timely resolution
• Support review and administration of privacy agreements, including DPAs, FERPA and COPPA materials, and security questionnaires
• Track privacy obligations and maintain proper documentation and recordkeeping
• Coordinate with Privacy, Security, and Technology teams on customer and vendor privacy inquiries
• Track deadlines and required inputs for subpoenas, audits, and regulatory requests, ensuring auditready documentation
• Build and maintain dashboards and reporting on legal workload, turnaround times, and process performance; analyze trends and recommend improvements
• Own legal intake, tracking, and workflow systems, including CLM tools; manage configuration, access, and data accuracy
• Design, document, and refine legal workflows, SOPs, and processes for consistency, scalability, and efficiency
• Partner with IT, Security, and Operations on system enhancements, integrations, and legal tech optimization
• Apply project management principles to legal operations initiatives, including implementations, integrations, process redesign, and documentation workflows
• Maintain legal process documentation, system configurations, templates, and knowledge repositories

Skills

• Bachelor's degree or equivalent practical experience; paralegal certificate a plus
• 3+ years of paralegal, legal operations, or contract management experience, preferably in a corporate legal department
• Experience with legal systems such as CLM or legal intake tools and maintaining data integrity and reporting
• Familiarity with data privacy concepts including DPAs, FERPA, COPPA, GDPR, or state privacy laws
• Strong organizational and prioritization skills with the ability to manage multiple deadlines
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Experience in technology, SaaS, or education technology environments
• Prior work with contract management systems or workflow tools
• Demonstrated ability to work crossfunctionally and build collaborative relationships
• Comfort working in a fast paced, evolving environment

Benefits

• Medical, Dental, and Vision plans
• Company paid basic life and AD and D insurance
• Company paid long-term disability
• Paid Parental Leave
• Supplemental life insurance options
• Company paid Employee Assistance Program (EAP)
• Retirement plan with discretionary company matching
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Premium subscription to Calm for employee and dependents
• 33 days of company paid time off (PTO, Holidays, Wellness Days)
• Flexible work arrangements
• Tuition Reimbursement Program
• Company orientation and 30, 60, 90 Day Onboarding

Company Overview

• Riverside Insights is a provider of educational and clinical assessments that play a key role in helping individuals elevate their learning. It was founded in 2018, and is headquartered in Itasca, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.riversideinsights.com.

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