Senior Digital Cloud Solution Architect - Data, Apps & AI

About the position At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business. Do you love working with customers to achieve their business outcomes? Would you love to build expertise around the leading, next generation cloud services? As a Senior Digital Cloud Solution Architect - Data, Apps & AI, you will become part of the next generation of technical sales leaders at Microsoft. With the aid of best-in-class sales processes, techniques, and technologies, you will be empowered to shape customer relationships for a strategic set of Microsoft's customers. These customers are adopting industry-leading products and services for their businesses, education or government systems. You will serve as the central point of contact for the customer across engagements helping to drive Microsoft's existing cloud & enterprise consumption through developing and managing customer relationships. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Responsibilities

• Lead, drive, and manage engagements for repeatable achievement of revenue and consumption targets.
• Leverage best practices to guide customer strategy and future growth to expand the use of Azure.
• Provide feedback to Microsoft on customer development needs, customer blockers, or mitigation strategies.
• Conduct analyses into what customers are using versus needs.
• Drive greater consumption (cloud and support) with customers based on analysis of both usage and needs.
• Leverage insights to provide guidance and recommendations to customers that expands, retains, and/or optimizes the customer's Azure consumption.
• Apply technical knowledge and customer insights to create a modernized roadmap.
• Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments.
• Run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environments.
• Collaborate and orchestrate with other Digital Cloud Solution Architects and the Microsoft ecosystem to ensure properly deployed cloud solutions on Azure.
• Work to meet or exceed monthly, quarterly, and annual team targets and accurately manage customer progress in the CRM tool.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales.
• Relevant certifications from Microsoft or competitive platforms AND 3+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales.
• 5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales OR equivalent experience.
• Technical certifications in either Azure Data, AI, or Digital App & Innovation workloads.
• 3+ years of experience with cloud solution sales.

Nice-to-haves

• Bachelor's degree in computer science, Information Technology, Engineering, or related field AND 8+ years experience in technical architect, consulting, design and implementation, and/or sales.
• 4+ years' experience with cloud-based solution designs, migrations and management of technology.

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

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