Experienced Overnight Pharmacy Technician Data Entry and Customer Service Specialist – Delivering Exceptional Patient Care with arenaflex

Introduction to arenaflex

At arenaflex, we are driven by a singular purpose: to bring heart to every moment of health. This guiding principle shapes our commitment to delivering enhanced, human-centric healthcare in a rapidly changing world. Our brand, with heart at its core, sends a personal message that how we deliver our services is just as important as what we deliver. We empower every team member to feel valued by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make healthcare more personal, convenient, and affordable.

Job Overview

We are seeking a dedicated and compassionate Overnight Pharmacy Technician Data Entry and Customer Service Specialist to join our team. As a key member of our front-end pharmacy team, you will perform critical order entry tasks, collaborate with other team members in the medication dispensing process, and provide exceptional customer service. If you are passionate about delivering outstanding patient care and thrive in a supportive and innovative team environment, we encourage you to apply for this rewarding opportunity.

Day in the Life

As an Overnight Pharmacy Technician Data Entry and Customer Service Specialist with arenaflex, your day will be filled with a variety of challenging and rewarding tasks. Your responsibilities will include:

• Performing order entry tasks with accuracy and efficiency
• Collaborating with other team members to ensure seamless medication dispensing processes
• Triage customer service requests by department, urgency, and information/response required
• Calculating and/or verifying correct dosage based on prescriptions
• Assisting in reviewing narcotic prescriptions to ensure timely processing
• Providing dispensing pharmacists with critical information regarding allergies, drug interactions, therapeutic duplications, and other flagged items
• Creating and maintaining accurate customer records

The Team and Benefits

At arenaflex, we pride ourselves on providing care to those in skilled nursing facilities, assisted living communities, and chronic care settings. Although our pharmacies are not open to the public, you will work alongside great colleagues in a supportive environment that is aligned with our company's mission. We offer a comprehensive range of benefits, including:

• Competitive pay and comprehensive benefits
• Paid training, tuition support, and cross-training opportunities
• FREE business, leadership, and development courses
• Employee discount programs
• Affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if working 30+ hours per week)

Qualifications

To be successful in this role, you will need:

Essential Qualifications:

• Certification, licensure, or registration as a pharmacy technician, or as required by state law
• One (1) or more years of experience as a pharmacy technician or working in a call center

Preferred Qualifications:

• Prior experience in the long-term care industry
• PTCB National Certification
• Verifiable High School Diploma or GED

Skills and Competencies

To excel in this role, you will need to possess:

• Strong communication and customer service skills
• Ability to work accurately and efficiently in a fast-paced environment
• Basic computer skills and familiarity with pharmacy software systems
• Strong attention to detail and organizational skills
• Ability to work collaboratively as part of a team

Career Growth and Learning Benefits

At arenaflex, we are committed to helping our team members grow and develop in their careers. We offer a range of learning benefits, including paid training, tuition support, and cross-training opportunities. Our FREE business, leadership, and development courses will help you build new skills and advance in your career.

Work Environment and Company Culture

Our work environment is built on a culture of empathy, innovation, and collaboration. We empower our team members to make choices that are best for the team and to live for opportunities to collaborate and make a difference. We are proud to be a Top Workplace in the area, and we are committed to maintaining a positive and supportive work environment.

Compensation, Perks, and Benefits

We offer a competitive pay range of $17.00 - $28.46 per hour, depending on experience and location. In addition to your compensation, you will enjoy a range of perks and benefits, including comprehensive medical, dental, and vision benefits, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also offer numerous well-being programs, education assistance, and discount programs with participating partners.

Conclusion

If you are a compassionate and dedicated pharmacy technician looking for a rewarding career opportunity, we encourage you to apply for this Overnight Pharmacy Technician Data Entry and Customer Service Specialist role with arenaflex. Join our team and become part of a culture that is committed to delivering exceptional patient care and making a difference in the lives of our customers.