Experienced Customer Support Loader – Heavy Lifting and Merchandise Handling

At arenaflex, we're on a mission to revolutionize the way people shop and interact with our stores. As a Customer Support Loader, you'll play a vital role in ensuring our customers receive exceptional service and assistance with loading their merchandise. If you're a team player with a passion for helping others and a willingness to lift heavy items, we want to hear from you!

About arenaflex

arenaflex is a leading home improvement retailer with a rich history of innovation and customer satisfaction. Our stores are designed to provide an exceptional shopping experience, and our team members are the driving force behind this success. As a Customer Support Loader, you'll be part of a dynamic team that's dedicated to delivering top-notch service and support to our customers.

Key Responsibilities

As a Customer Support Loader, your primary responsibilities will include:

• Providing excellent customer service and guidance to customers who require assistance with their purchases
• Engaging with customers in a helpful and polite manner, providing solutions to their issues and concerns
• Obtaining, transporting, and re-stocking merchandise to ensure our shelves are fully stocked and ready for customers
• Providing safe and dependable assistance in moving merchandise for all parties involved
• Loading heavy items into customers' vehicles, requiring frequent lifting and moving of goods
• Restocking shelves for upcoming shoppers, ensuring our store remains well-stocked and organized

Travel Requirements

While travel is not a regular aspect of this role, there may be times where you'll be required to attend meetings, trainings, or provide assistance to nearby stores. As a Customer Support Loader, you'll need to be flexible and willing to adapt to changing circumstances.

Working at arenaflex

We're committed to creating a safe and inclusive workplace where everyone can thrive. Our team members are our greatest asset, and we're dedicated to providing a supportive and inclusive environment that encourages growth and development. As a Customer Support Loader, you'll have the opportunity to work with a diverse team of individuals who share your passion for customer service and teamwork.

Essential Qualifications

To be considered for this role, you'll need to possess the following essential qualifications:

• Ability to lift 25 pounds unassisted, with the capability to lift more with or without assistance
• Full-time and part-time employment status, with a commitment to working a minimum of 25 hours per week
• Ability to engage in job duties that may require extended periods of standing, sitting, or other physical activities
• Fundamental prerequisite of using a computer, with proficiency in data-related assignments such as data inputting, modifying, accessing, and outputting
• Gained six-months' worth of expertise using widely-used retail technology equipment such as smartphones and tablets
• Ability to obtain sales-related licensure or registration, as required by the field

Preferred Qualifications

While not essential, the following qualifications are preferred:

• Six months of experience in the retail sector, with a focus on home improvement or hardware retailers
• Completed a 6-month period working in any department at a arenaflex retail store
• Experience in retail merchandising, including Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping
• Proficiency in inspecting, relocating, loading, and discharging materials or goods from transportation modes

Career Growth Opportunities

As a Customer Support Loader, you'll have the opportunity to grow and develop your skills and knowledge within arenaflex. We offer a range of training programs and development opportunities to help you succeed in your role and advance your career.

Compensation and Benefits

arenaflex offers a competitive salary and benefits package, including:

• Competitive hourly rate
• Opportunities for overtime and bonuses
• Comprehensive benefits package, including medical, dental, and vision coverage
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for career advancement and professional growth

How to Apply

If you're a motivated and customer-focused individual with a passion for heavy lifting and merchandise handling, we want to hear from you! Apply now to become a Customer Support Loader at arenaflex and join our team of dedicated professionals who are committed to delivering exceptional customer service and support. Apply Now! Apply for this job