Senior UX Researcher - Hybrid - USA
About FullStack FullStack is one of the fastest-growing software consultancy companies in the Americas. We deliver transformational digital solutions to top global companies and Silicon Valley startups. As an employee-first company, we focus on hiring the most talented software designers and developers by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential. We’re Most Proud Of
- Offering life-changing career opportunities to talented software professionals across the Americas.
- Building highly-skilled software development teams for hundreds of the world’s greatest companies.
- Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
- Our 4.2-star rating on GlassDoor.
- Our client Net Promoter Score of 68, twice the industry average.
The Position We're Looking To Hire a Senior UX Researcher To Join Our Team. You'll Work With Our Incredible Clients In One Of Two Ways
- Team Augmentation: You will integrate directly into our client's team and work alongside their existing designers and engineers daily.
- Design & Build: You will work on a FullStack product team to build and deliver a product to our clients.
What We're Looking For
- 5+ years of professional experience focused on UX Research for digital products.
- Advanced English is required.
- Successful completion of a four-year college degree is required.
- Proven experience conducting qualitative and quantitative user research, including user interviews, usability testing, surveys, and research synthesis.
- Strong experience collaborating with designers, product managers, and engineers throughout the product development lifecycle.
- Proficiency with UX research and collaboration tools such as Figma, FigJam, Miro, or similar.
- Hands-on experience using research and testing platforms such as UserTesting, UserZoom, or equivalent tools.
- Ability to analyze and synthesize research data using tools such as Excel, Google Sheets, or basic SQL.
- Experience creating clear research documentation, insights, and recommendations using tools such as Confluence, Notion, or similar platforms.
- Comfort working in modern product environments using tools such as Jira, Productboard, or equivalent.
- Ability to work through new and difficult issues and contribute to libraries as needed.
- Ability to create and maintain continuous integration and delivery of applications.
- Forensic attention to detail.
- A positive mindset and a can-do attitude.
- Experience working on Agile / Scrum teams.
- Meaningful experience working on large, complex systems.
- Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
- Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
- Ability to consistently work 40 hours per week.
What We Offer
- Competitive Salary.
- Paid Time Off (vacation, sick leave, maternity and paternity leave, holidays).
- Hybrid role with regular travel to the Florida headquarters (approximately 10%–35%, depending on location) for stakeholder engagement and research activities.
- The ability to work with leading startups and Fortune 500 companies.
- Health, dental, and vision insurance.
- 401(k) w/ 4% match.
- Ample opportunity for career advancement.
- Continuing education opportunities.
FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Learn more about our Applicants Privacy Notice. Apply tot his job Apply To this Job